phone does not ring at incoming calls

Hey there HareKrisna,

We understand there are about half of your calls that do not ring. You see the call on the screen but there is no audio alert. We'll be happy to help.

To begin, we'd recommend starting with the steps here: If you can't make or receive calls on your iPhone

Specifically, the steps from the section "Check your iPhone settings" may be useful. This will guide you through checking for blocked numbers, call forwarding, and Silence Unknown Callers.

Also, we know you mentioned Do Not Disturb was not on. However, we'd recommend double-checking the that the scheduled option for Do Not Disturb is also off. You can find that via: Settings > Do Not Disturb

Let us know how that goes or if you have any questions. Cheers!

HareKrisna,

Thanks for checking those things and getting back to us. At this point, it would be best to reach out to Apple Support directly so they can look further into this with you. Reach out using this link: Get Support

Take care!