Clear "hpdevicemonitoring.framework" popup on Mac
How do I stop this box from popping up on MacAir?
[Re-Titled by Moderator]
How I can remove HPDeviceMonitoring.framework”
Question marked as
From sources familiar with the matter, HP Inc asked Apple to revoke its printer driver code-signing certificates. It appears this request backfired as it left users unable to print. An HP Inc spokesperson said:
We unintentionally revoked credentials on some older versions of Mac drivers. This caused a temporary disruption for those customers and we are working with Apple to restore the drivers. In the meantime, we recommend users experiencing this problem to uninstall the HP driver and use the native AirPrint driver to print to their printer.
A fix was provided rather quickly. Do the following:
A. Get the most recent HP drivers, either from:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essentials-S-5_14_8_4.pkg
or
HP Printer Drivers v5.1 for OS X
or
System Preferences > Software Update (if you don't see it, press Command+R)
B. Run the installer.
C. When the installer completes, go to System Preferences > Printers & Scanners, highlight the HP printer and remove it. Then add it back. This is necessary because otherwise it will continue to use the now unsigned drivers and it will appear that the problem has not been fixed. Apparently installing the update does not remove the old drivers.
A note on AirPrint: Your Mac may say it can’t find the AirPrint printer. If that should happen, reboot your router.
25 replies
The solution worked in deleting the message but, still not able to scan in documents. Have had not trouble with the Air Print function. Thank you assendent.
This worked for me on my MacOS Catalina. Thank you!
Problem solved by "calling" apple support.
Much more involved than it seemed.
Thanks for all the suggestions.
This worked for me.
how to stop hpdevicemonitoring.framework from constantly popping up on my imac
I, too, have the problem. HP was no help, virtually, or trying to reach a live being - I was disconnected after several tries and transfers. The pop up cannot be put in the trash. I can print from phone and iPad, just not computer. Tried restarting the computer, but the pop up did not disappear. Chatted with Apple rep and was told HP is working on an update. HA! Finding it.
This got rid of the box or boxes for me. First delete your printer. Next Go to iMac then to Library and then to Printers and finally to the folder HP. I then changed the name of the folder to HPXXXX so that the computer could not find any files. You can always go back and undo the change to the HP folder. Now just re boot. Boxes gone. Try printing something. It works good for me . I am going to copy the HPXXX to a flash drive or thumb drive and then delete it. Good luck
In order to remove the pop up I deleted the printer and then re-installed it and that seems to work for me.
If you click show in finder make sure you move all associated files to the trash. If you do have an up printer go to system preference and updates and make sure you update the drivers for printer.
Clear "hpdevicemonitoring.framework" popup on Mac