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Terry4312 Author

Level 1

8 points

scan to Mac computer suddenly stopped working on both HP printer scanners

scan to Mac computer suddenly stopped working on both HP printer scanners

Posted on Oct 24, 2020 6:32 AM

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Level 10

141,280 points

Posted on Oct 26, 2020 6:30 AM

HP revoked the security certificate for their driver software for reasons known only to them. Refer to multiple reports here: https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/bd-p/Software

If your printer scanner is not an AirPrint device then it won't work until HP fixes their problem.
If your printer scanner is AirPrint-enabled, then remove it from Printers & Scanners, and add it again as an AirPrint device.

HP may have fixed it by now. Check Software Update: How to update the software on your Mac - Apple Support.

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Level 10

141,280 points

Oct 26, 2020 6:30 AM in response to Terry4312

HP revoked the security certificate for their driver software for reasons known only to them. Refer to multiple reports here: https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/bd-p/Software

If your printer scanner is not an AirPrint device then it won't work until HP fixes their problem.
If your printer scanner is AirPrint-enabled, then remove it from Printers & Scanners, and add it again as an AirPrint device.

HP may have fixed it by now. Check Software Update: How to update the software on your Mac - Apple Support.

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scan to Mac computer suddenly stopped working on both HP printer scanners

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