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Level 1

8 points

scan to Mac computer suddenly stopped working on both HP printer scanners

Posted on Oct 24, 2020 6:32 AM

Top-ranking reply

Level 10

146,396 points

Posted on Oct 26, 2020 6:30 AM

HP revoked the security certificate for their driver software for reasons known only to them. Refer to multiple reports here: https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/bd-p/Software

If your printer scanner is not an AirPrint device then it won't work until HP fixes their problem.
If your printer scanner is AirPrint-enabled, then remove it from Printers & Scanners, and add it again as an AirPrint device.

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