microphone does not work on iphone 12 pro

I have the same problem on my iphone 12. This is my second day with the phone, and on the other end, my voice is breaking frequently either on wi-fi or cellular data. My previous phone was XR and had never troubled with such a problem

Yes I have mine paired. It took several tries to get it to pair and then I feel like it a bit off with notification. I have a bazillion things going on so I've been trying to keep an eye on it but keep forgetting. Plus I have been just trying to get my issues fix with the FT calls that I haven't even thought about my watch much.

Guys,

I got in touch with my carrier. They asked me to do several coding for network resettings and profile updating. The very next day, things seemed to be better. Yet, I couldn't feel very comfortable with my phone. I don't know if it was specific to my device, but the device didn't look stable to me. Surely, they are gonna fix bugs. Meanwhile I will go on with my stable XR and I am returning the new device to the carrier. It can wait a little longer.

Regarding the choppiness on Facetime, I assume you are using the speakerphone. Sometimes when using a speakerphone the noise cancellation doesn’t work perfectly, and the sound that comes out of the speaker feeds back into the microphone and momentarily mutes the phone. So 2 things to try: First try lowering the speaker volume. Also try with headphones. If the problem does not occur with headphones then the noise cancellation is most likely the cause.

Having this exact issue., and it's extremely frustrating. Spent 5 hours yesterday troubleshooting and restoring my device with Apple support and then called AT&T to see if it was a network issue, nothing worked.

Finally, just now,I made an appointment to bring my phone in and exchange it for a new one.

If your device is within the 14-day period you can ask for a replacement, no questions asked.

Thank you for following up! I purchased mine through T-Mobile but thinking of turning mine in back in for the iPhone 11 because this altogether is a huge headache. This is currently happening for the iPhone 12 too unfortunately.

I hear ya, and no problem. Feel free to use my support chat convo if you need an argument or if they give you a hard time about returning.

I left iPhone 4 years ago and switched to Android and absolutely loved it. Just switched back to iPhone for the 12pro camera...and now my phone doesn’t even work properly.

hoping the new one that I receive tomorrow will be okay.

Haha- so I am set to take my phone back this afternoon at 2pm. Doesn’t it figure, just out of curiosity one last time, I try the microphone in a speakerphone call...it works now. I try the voice memo...it works now. I try video recording and the mic works now.

Very very strange, my software hasn’t updated,I haven’t done anything to the phone. This is the first time it’s worked in a week.

I’ll still be returning it though, in exchange for a new phone just incase it happens again and I’m out of the 14 day period.

Early after a new release replacement phones under warranty are usually new, because there hasn’t been time to refurbish any phones for use as warranty replacements. While you will have no way of knowing for sure, a replacement this soon will probably be new.

I contacted Apple support this morning after doing the iOS 14.2 update last night (took forever). I also did a forced restart. The support technician said to test the phone today to see if that helped the problem. Initially, it seemed to, but I had one phone call where the caller said I was breaking in and out and it didn't have to do with their location. I agree, very disappointing with such an expensive phone. At least the warranty for hardware issues is a year from the date of purchase.

I was able to visit the Apple Store yesterday and did a bit of troubleshooting on my end. Come to find out for me it was a SIM card issue where the registered chip was experiencing horrible connectivity problems. Once switched out and activated with the proper SIM card everything else seem to work perfectly fine.

I'm having that problem too :(

It's only sometimes though - today I was on a call which was fine for 45 minutes, but then the issue started and remained for the last 30 minutes. I've had some calls that are totally fine, and some that have been pretty bad!

I just did the update to iOS 14.2 yesterday, so apparently that didn't solve the problem.

Can I ask everyone here: do you have a case on your phone (and if so, what type? Does the bottom have holes or is the middle of the bottom completely open, with just the corners of the phone covered)? If you use a case, have you tried removing it and checked whether the problem persists?

Does anyone have a sense of why this might happen with some people, but not others? I have about 30 weekly appointments with different people, and it seems to consistently be the same 3 people that I have this issue with, but not others (the appointments are also at the same time every week).

Has that happened with anyone else?

Not to me, but then again, the main person it happened with is an every two week status conference call, so I won't know until the 19th. Nevertheless, I'm happy to know this so I can test it with that call.