microphone does not work on iphone 12 pro
I recently bought the iphone 12 pro. When I use facetime or facebook messenger video chat, the audio becomes choppy for the other end. Is it a hardware problem or software?
iPhone 12 Pro, iOS 14
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I recently bought the iphone 12 pro. When I use facetime or facebook messenger video chat, the audio becomes choppy for the other end. Is it a hardware problem or software?
iPhone 12 Pro, iOS 14
I have spent about 2.5hrs on the phone with apple today about this issue. In the past few days I have turned my phone off and on, tried FT with and without WIFI, removed my phone case to see if it was interfering with the mic, nothing has helped. I decided to try FT on my Ipad to see if how that went and it worked just fine. When I talked to apple today they had me restore my phone. The first time the restore froze and never actually restored it, I did it a second time then it finally restored setting. After the fresh restore I made a FT call and it was still choppy on the other persons end, I have no problems hearing them. Called apple again, I was going to restore a second time but I told this guy(as well as everyone else) about this thread and here is the convo.
Apple Tech: "No I'm not going to have you restore it again, if everyone is having this issue than I'm sure another restore isn't going to fix it. It will probably be fixed in the next IOS update."
Me: "I have told all the other apple techs about this thread and they said they haven't heard about any issues with this so how do you know this will be fixed in the next up date?"
He didn't really answer this question
Apple Tech: "They are wrapping up the newest update right now so if you can hang on for a little bit I'm sure it will be fixed."
Me: "How long is a little bit?"
Apple Tech: "A couple months."
.......................SO I'M SUPPOSED TO PAY $50ISH DOLLARS A MONTH FOR A PHONE THAT IS OVER A $1,000 FOR IT TO NOT WORK FOR A " COUPLE MONTHS"????
He then had me try one more thing, turn FT off restart my phone and then turn FT on again, I made a FT call and for about 10 min there was no choppyness butttt then it returned. I'm so frustrated I don't know what to do besides return it?!!
The people who have been able to solve it have posted their solutions in the thread you posted to, so it would be edifying to actually read the thread.
Where do I find the cancellation algorithm.
Settings/Accessibility/Audio/Visual.
Note that if it only happens with one person it may be a similar problem on their phone.
This happens with several calls different people. Thanks
Couldn’t age more. Can’t believe Apple hasn’t fixed this issue for such an expensive device. It’s looking more and more like a hardware design flaw.
I would like to try this but I have apps like ring, Alexa and Waze that use microphone. Turned off with this three app exceptions. I all like to use speaker phone calling.
Ray0031
are still having problem with the N iPhone 12
Third IPhone 12 same issue w
with all 3 ☹️☹️
Yes exactly the same problem. Im starting think whether they have sold me a secondhand phone thats how bad it is 😖
What model numbers have you had? I am going to have mine replaced tomorrow. I have had two MG913LL/A so I am holding out for a model number starting with N or O if they have them.
It’s a hardware design flaw. Nothings going to fix it other than a redesign and product recall which Apple won’t willingly do.
I've had complete success with the "fix" I've posted a few times. It must be done exactly as described.
See my most recent post on Feb 19 for the details.
Thank you. I am planning of returning 12Pro faulty piece and keep using 11Pro faulty piece until they have fixed the issue.
Overall after having the iphone 12 plus for 3 months. This phone sucks. Probably the worst iphone to date, thats all their is to it. Haha
I am on eSim, and my VoLTE is on - sadly, my issues still persist.
microphone does not work on iphone 12 pro