iPhone 12 yellow screen

i got my 12 pro yesterday, beautiful machine, but i started to notice some lack of color intensity, i've using an Iphone X for 3 years know, so something was off. I put the two side by side, displaying the same foto, exactly same settings, and it's sad, something is wrong with the 12 pro, the colors are sad and dead and "yellowish".

Any ideas ?


[Re-Titled by Moderator]


iPhone 12 Pro, iOS 14

Posted on Oct 24, 2020 1:28 PM

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Posted on Oct 31, 2020 4:42 PM

Hello Antonio! I found a solution that works for me and would work for you as well! My new iPhone 12 also had the yellow tint to it so I exchanged it at my local apple store and although the new one was better, it still had the tint to it. My solution is to actually change the color tint of the display by going into your settings < accessibility < display & text size < color filters < turn on and select color tint. You can scroll down and adjust the intensity and the hue. I have my intensity slider all the way to the left and my hue is about 80% to the right which adjust the tint to a more natural color. It has satisfied me and I hope it works well for you!

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Oct 31, 2020 4:42 PM in response to NelsonAntonio

Hello Antonio! I found a solution that works for me and would work for you as well! My new iPhone 12 also had the yellow tint to it so I exchanged it at my local apple store and although the new one was better, it still had the tint to it. My solution is to actually change the color tint of the display by going into your settings < accessibility < display & text size < color filters < turn on and select color tint. You can scroll down and adjust the intensity and the hue. I have my intensity slider all the way to the left and my hue is about 80% to the right which adjust the tint to a more natural color. It has satisfied me and I hope it works well for you!

Mar 29, 2021 8:50 AM in response to NelsonAntonio

Hi guys.

We have 2 iPhones - 12 and 12 Pro.

Here is what I figured out...

When the True Tone setting is on, the amount of yellowish tint is purposely not consistent. It depends on the ambient amount of light. It’s more pronounced in darker conditions and less or nonexistent when it’s bright.

Take your phone outside in the daylight and try to toggle the True Tone switch - you won’t see any difference in the screen color whatsoever.

Very smart and useful indeed!!

There are 3 ways to go around it if you really want to...

1.Turn the True Tone switch off.

You’ll be doing a disservice to your own eyes in dark rooms, because of the amount of blue light hitting your eyes - could be useful but questionably smart.

2. Go to Accessibility - Display & Text size - Color Filters. Turn it on and adjust the Color Tint - Intensity all the way down and Hue is somewhere in the middle or to your liking.

Useful but possibly not very smart, because quite often the screen is too blue. I used it for a few days and then rejected it.

3. Turn off True Tone, turn off Auto-Brightness (Accessibility - Display & Text Size), crank the brightness all the way up and be happy.

Possibly useful but not very smart at all!

By the way, when Auto-Brightness is on, the amount of full brightness varies depending on the ambient light. Smart!

Apple should educate their Techs how to explicitly explain this to their customers.

Hope this helps.

SK




May 4, 2021 6:34 AM in response to Paulwalker7

As additional information for everyone; yes you can tweak/play about with the colour filter options deep within the settings.


Settings > Accessibility > Display & Text Size > Colour Filters [switch "On"] > Colour Tint


... then adjust Intensity and Hue to a point where you feel it is as close to a neutral white as you think is possible


You will likely find that the "Intensity" slider produces a result that is ridiculously overkill (not an understatement) and thus will find you'll probably have to adjust this fully to the minimum point (fully left). After that you'll move on to the "Hue" slider and will have to adjust this as mentioned above until you find a point that you consider to be as dead neutral white as you think is possible, or at least to your best likening.


However the Problems: -


  1. You cannot get it to a dead neutral white that is completely devoid of any colour hue/tint whatsoever. The closest you may get, is for a more cool white which has an undeniable blueish hue/tint. It's not by any means a neutral white and this can be seen when putting it next to a true white display, which in my case can be seen when comparing next to my older iPhone XS which has such a neutral white, that it's like eye candy as it blends in amongst all the other colours in a picture. Even my cheaper and now ageing 42inch LED TV has a balanced white.
  2. When you do find this cool-white spot on the Hue slider, there is sadly a trade-off. This trade-off may not be a problem to some, however for me it's just to big. You lose slight brightness power output. The iPhone 12 Pro Max does have some good, even great features and for me one of the most rewarding, satisfying improvement that I was very happy with was the increased brightness power output which always helps to make a phone easier to see in bright environments and Sunny days. However this is slightly affected with the Colour Filter enabled.
  3. Quite simply, we shouldn't have to take these desperate measures as the iPhone 12 Pro Max should have been designed, calibrated and manufactured with a truly state of the art display (especially with the 1,399 price tag).


If your happy with a slight blueish hue/tint for a much cooler white display (too much in my opinion) and you don't mind taking a knock with a trade-off with slightly reduced overall brightness power output, then you maybe fine with it and if you are then I've inserted a screen capture below of what I found and think is the sweet spot for that. Remember it's a screen capture and not a photo, so does not reflect the real screen's actual tint as it's purely for the adjustment settings only. I hope it may help some, however personally I value brightness power output to much and therefore not prepared to suffer the trade-off.


(screen capture - not photo)

Mar 13, 2021 3:21 PM in response to mrvinayprajapati

Noticed the yellowish screen on my 12 pro instantly on first use that prompts me to google for this issue in the first place.


Went into apple store to get some help. Compared to few of the displays and mine definitely is more yellowish and less brightness. However the tech guy insisted that it looks the same and suggest turning off True Tone would make it better.


Now, my thing is I should not have to turn off True Tone or use any of the other settings workaround to get a whiter screen. My reasoning is that it just means I’m not getting the optimised full potential of the screen display that I was promised. And being a pricey premium phone, I expect nothing short of the highest quality and couldn’t be bother horsing around settings, wasting time with fixes in an apple store etc.


Ended up getting a full refund. I’m no expert but I think it’s the hardware/ panel is not up to standard instead of a software issue. Have to say I’m a bit disappointed with apple after 10 years of being a loyal customer. Not sure if this is a wider issue affecting more phones or people just don’t really care, but I do hope apple will officially recognise this an an issue and take necessary steps to rectify it.

Apr 9, 2021 4:06 PM in response to NelsonAntonio

Adjusting the Hue settings was most helpful for me. I moved the hue to a bluer setting and increased the brightness to get the screen to a setting I'm happy with. Hope it is helpful to others:

  1. Open the Settings app.
  2. Browse for Accessibility.
  3. Tap on Display & Text Size.
  4. Scroll for Color Filters.
  5. Enable Color Filters and tap on Color Tint.
  6. Move the HUE slider to reduce the yellow tone of your display. Tip: You can also adjust the INTENSITY to get the desired result.


May 1, 2021 5:04 AM in response to NelsonAntonio

I just got my 12 Pro Max from amazon yesterday and have exact same issue. My X and wife's 11 look waaay better. Display on 12 Pro Max is yellowish, less contrasty, and vivid, more like flat, like a paper book appearance. I thought it must be something in settings and searched and searched. Made sure all settings were exact the same on both phones but no luck.

Finally ended up calling Apple and Amazon and Amazon is replacing it now. I will have to spend hours again to transfer data and configure my banking apps etc and hopefully will not have this defect in the replacement phone.

I wonder when many are facing this issue why is Apple not doing anything about it? Very poor QC from Apple!

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iPhone 12 yellow screen

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