iPhone 12 yellow screen

Thank you for your feedback because when I took my phone in 11/23/20 I was made to feel as if it’s just the way the screen is & an oh well attitude about the issue I was having behind the inability to brighten the screen & be able to view any content.

it is a strain on my eyes ‘ I am not at all happy about this purchase.

I don't think this has anything to do with glue. I have used the phone for two weeks now and the yellow has not changed. This is a screen calibration issue, which should be fixable with a software update. It probably is a challenge for Apple to find a way to know, which displays are defected and need the new calibration. The issue either applies to all or just one batch of screens from a certain manufacturer. If they cannot identify the defected screens, then they either have to make the fix a manual setting (not going to happen) or replace the phones.

i understand.

I’m looking for another phone.

no one could answer a simple question.

How is it that phones & IPods released prior have a better display?

The phone is dull, dim, unable to be brightened at all. In order for the background to lighten even slightly it means leaving all settings as if it were a new phone NO PERSONAL SETTINGS.

This is horrible @Apple #Apple apple.com

Could you please post a photo about it?

I understand that the photo isn’t really good for comparison, but anyway, just to get a feeling about the difference. Thank you.

Edit: I already asked for replacement and sent my 12 PM back.

I tested and disabling Auto brightness does not give more brightness. Without Auto brightness I just have to adjust brightness manually all the time. That is very inconvenient. Disabling Reduce White Point works much better. White point has a lot to do with the screen color calibration.

I agree with you!

I work with graphic design, illustration, photography, etc. and I am bothered by this warm screen issue. I already replaced it with a new iPhone 12 Pro and it’s the same problem!

I am considering to return it and purchase an iPhone 11, but I was just hopping there will be a softwear update that can address this issue.

It’s alot of money $1,000 for a phone that you will not be able to see the colors properly. I really hope this will get solved soon!

Hi all,

Many thanks for raising this issue. Unfortunately, I am also concerned...

Just had a quick chat today with Apple Assistance in France. The issue is well-known now but... they keep stating that it is a software issue and engineers officially recommend to play manually with color filters: Use display and text size preferences on your iPhone, iPad, and iPod touch - Apple Support

They were unable to confirm if it will be fixed in the following iOS releases (it's not in the iOS 14.3 release notes...) and didn't want to replace my phone.

is everybody having the serial number starting with F17xxx as my two previous Phone changed?

Is there anyone that returning the phone for a new one has got an improvement? if yes, can you tell us the 3 starting number of the serial number of both phones?

Best answer .. dont put up with an inferior product. I've returned mine for full refund. These filter hacks are a waste of time. You have all spent good money, these phones are not cheap especially when we dont get supplied the basics anymore and forced to spend more money.

I sent back my 12 Pro Max earlier today. It's a great phone but the yellow screen is a massive flaw, specially for a device that costs £1200!

If Apple acknowledge the problem and fix I may buy it again. Otherwise - my iPhone X still works so will continue using that.

I get the feeling it's an oled issue. Aren't many manufacturers of those panels, Apple obviously has a problem with getting them right.

What worked for you Mizz-305?

Those settings are meant to offer a screen comparison with another iPhone to assess the level of warmness.

This is what the post above was all about, these settings are not changing the screen warmness in any way!

At this point, this is clearly an issue that most of us have, and I really hope it can be fixed with a software update.

Otherwise, I will need to hurry and replace this iPhone 12 Pro. I can't be spending $1,000 on a phone that is not showing the colors properly. What's the use of it and of an updated camera if the screen is yellow?

As emrego88 said: Apple must recognize this, or at least provide communication on acknowledgment and possibility to fix!

Yes, they very much needs to recognise this. I have sent in the second copy of an iPhone12Pro the other day, with it a picture of comparison from the store with a display model. Today I got a notification from the repair shop that they are sending me a new iPhone12Pro. So when it arrives it will be my third copy.

I hope the screen will be better on this one. But as you say, Apple really needs to recognise this. I cannot believe that I have twice been walking into a store to compare my samples with the display samples and with my own eyes clearly been able to see that my samples had yellowish/green/low contrast displays with all settings being the same.

Really, people need to return those samples. It is totally unacceptable. If I get a third one now with a bad display I might annul the deal and look for another phone.

agreed! I checked an iPhone 11 Promax and an 11 against my iPhone 12 Pro and you can instantly notice the warm screen

i am still hoping a software update will fix it somehow, i am just concerned though if I am waiting in vain.

what if the yellow screen is something that a software update won’t fix?

Here is the feedback I wrote:

“I have worked my way through 3 iPhone12 pros now and they have all been unacceptable in terms of display colors and contrast. Displays on all samples has a yellow/green tint with low contrast rather than the neutral white and vibrant colors we know from other iPhones in the household. As a photographer I need a display that is neutral or very close to neutral when editing pictures on the fly on the phone. They need to be comparable to my color calibrated Cinema Display at my desk workspace. It is totally unacceptable for me and I plan now to return the phone and go back on the deal to get an older phone with a reliable screen. This is bad news for me as I purchased the iPhone12pro for reasons of making photo editing easier. This is not possible with a display that isn’t color neutral.”

I did not return mine Verizon was closed due to Covid so I could not return mine. I had kept my 11 promax when I upgraded this for my work phone. Although I do have AppleCare plus on both devices I don’t wanna have to use that for something that Apple knowingly will not do anything about. It is a defect in workmanship and materials and that is covered Under their limited warranty so all of these devices should be covered under the limited warranty and should be fixed for free. Whether Apple admits it or not. They need to start a repair program like they used to have for other devices such as the iPhone 7 with no cellular or so searching for service or the iPhone 6s with the battery issues or the iPhone 8 with the logic board issues there is a problem with the iPhone 12 and Apple needs to admit it and fix it.