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iPhone 12 yellow screen

i got my 12 pro yesterday, beautiful machine, but i started to notice some lack of color intensity, i've using an Iphone X for 3 years know, so something was off. I put the two side by side, displaying the same foto, exactly same settings, and it's sad, something is wrong with the 12 pro, the colors are sad and dead and "yellowish".

Any ideas ?


[Re-Titled by Moderator]


iPhone 12 Pro, iOS 14

Posted on Oct 24, 2020 1:28 PM

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Question marked as Top-ranking reply

Posted on Oct 31, 2020 4:42 PM

Hello Antonio! I found a solution that works for me and would work for you as well! My new iPhone 12 also had the yellow tint to it so I exchanged it at my local apple store and although the new one was better, it still had the tint to it. My solution is to actually change the color tint of the display by going into your settings < accessibility < display & text size < color filters < turn on and select color tint. You can scroll down and adjust the intensity and the hue. I have my intensity slider all the way to the left and my hue is about 80% to the right which adjust the tint to a more natural color. It has satisfied me and I hope it works well for you!

441 replies

Nov 27, 2020 9:09 AM in response to NNDR

Another one copied from another discussion group


Yes it is troubling!

In summary, it looks like all 12pm are having these issues. The variations in the responses on this thread are due to the fact that some notice them and some don’t. Some have another iPhone side by side to compare with and some don’t. Without another iPhone next to my 12pm I love it not being so bright to read text (note: like many others I tweaked the screen it to make the yellow tint whitish-grayish). I’d keep it if I didn’t care about photography. However, I believe that most ppl who got this phone also care about photography, and by nature pay more attention to those colors variations. While I still have it (didn’t returned it yet, but I’m about to). I played with it some more. I took an photo on it  edited it to my satisfaction. However, after editing, when I airdropped it to the 11pm iphone it looked hideous — like a face with way too much colorful makeup, if you will. Not a desirable result from >$1k phone. Apple can do better and whey should!

Nov 27, 2020 9:23 AM in response to NNDR

I am a victim myself even after changing the third time and all three 12PMs have the same issue. Either I am very unlucky to get a defected device all three times or all 12PMs are the same and not everyone notices the flickering unless they test it. The flickering happens in dark mode or when you do a black video test in dark. Most visible at 30-50% brightness.

The colors are dull, and the overall screen is a very bad experience.

I am just waiting for the London lockdown to lift on 3rd Dec and will compare my phone with the models in store and if required will do a swap there and then having tested the new device there and then.

I am fed up of changing my device the third time!!!!!!

Nov 27, 2020 12:39 PM in response to mirza157

Thank you for your feedback because when I took my phone in 11/23/20 I was made to feel as if it’s just the way the screen is & an oh well attitude about the issue I was having behind the inability to brighten the screen & be able to view any content.

it is a strain on my eyes ‘ I am not at all happy about this purchase.


Nov 27, 2020 11:42 PM in response to NelsonAntonio

I’ve been doing some thinking. This problem only affects the 12 pro / max. Last year I think they had the same on the 11 pro / max. These screens on the 11/12 pro are the brightest they do - 800 nits as opposed to 650 nits on their other screens eg iPhone X that a lot of us have upgraded from. As a result the 12 pro max is rarely on anywhere close to peak brightness (where the colours look better). It’s usually half or less in my case. Whereas the X will be higher since it has a lower max brightness in terms of nits. Which may contribute to the screen appearing dull / dingy / off colour (ie yellow).


Just a theory. But my iPhone X is working perfectly fine. So I’ll probably return my 12 Pro Max and go back to the X, since it doesn’t feel like an upgrade due to the the screen issue. If Apple manage to fix the problem (and I don’t see how they could due to it seeming like a feature of the screen hardware) I’ll purchase the 12 Pro Max at a later date.

Nov 28, 2020 11:12 AM in response to mirza157

I have been screwing around with this phone alot, what you just mentioned happened to me a couple of times and i figured out how to fix it... first things first, which you have probably done, turn off tru tone and auto brightness (accessibility settings), once that is done i noticed when i would slide my brightness bar it stopped getting brighter at about 70%, then i noticed it was on low power mode, i must have tapped that button, once i turned that off the brightness worked again, also i keep it just a tiny tad below max, seems like when its on max all the time it dims a little, so keep it just a tad below and you should be all set.

Nov 28, 2020 11:27 AM in response to OrlandoTommy

I changed my mind .... and keep the 12 pro Max

I packed it back for return Tuesday and as UPS didn’t pick it up I decided to have a second unboxing this WE and if I still see a difference on the whites with my iPhone X. I can leave with it and like that phone more than my X .... so I will wait a few weeks until they have new batches of phones in Apple stores and passed a couple of IOS updates.

if I notice à difference then I will request replacement with my Apple care +

Nov 28, 2020 12:14 PM in response to TaterTats

Just so you all know. I bought my 12 max and my wife's 12 pro. Her pro had a purple tint to it and so did the pictures. If she sent me a picture it looked fine on mine. Discovered that the 12's we have have color management on them. She had played with it and caused the issue. One I knew where to go for it I was able to get it back to normal.

Nov 29, 2020 11:26 PM in response to sberman

Did all that and more but not a issue. This is factory issue. I’ve tried turning off True Tone, going into accessibility and playing with hues and nothing is 100%. Now they want me to take in the device however of course they are over booked because of Covid and I can’t go 2 weeks without my iPhone nor do I have $1400 hold on my credit card for express replacement. So Apple hope are you going to fix your issue in these $1400 devices?! Loyal Apple customer very angry over your lack of response or resolution!

Nov 30, 2020 3:38 AM in response to OrlandoTommy

Ok so I had this problem when I got my iPhone 12 pro max. I didn’t know what to do.


DO NOT RETURN YOUR PHONE


After you have turned off True Tone/night shift DO NOT FORGET to turn off auto brightness.


I then used a low intensity colour tint to turn my yellowish whites to white.


after 2 weeks of using my phone the yellow glue adhesive has completely settled. The colour tint displayed a blue tint to my phone and I have now turned off any colour tint.


MY WHITES ARE NOW CLEAR WHITE.


DO NOT RETURN.

Nov 30, 2020 3:56 AM in response to GradyKH

I don't think this has anything to do with glue. I have used the phone for two weeks now and the yellow has not changed. This is a screen calibration issue, which should be fixable with a software update. It probably is a challenge for Apple to find a way to know, which displays are defected and need the new calibration. The issue either applies to all or just one batch of screens from a certain manufacturer. If they cannot identify the defected screens, then they either have to make the fix a manual setting (not going to happen) or replace the phones.

Nov 30, 2020 4:10 AM in response to GradyKH

AUTO BRIGHTNESS IS OFF.


TRU TONE IS OFF.


The screen is YELLOW, it looks like crap, i dont need Apple worrying about the amount of Blue Light that hits my eyes, and if i remember correctly that is what the Tru Tone is for if you want to use it. The displays on the iPhones that Apple use suck, im confused as to why they are made by Samsung and suck so bad since Samsung's Galaxy series have gorgeous displays. You would not even realize this unless you looked at a Samsung phone, next time your in BestBuy pick up a Samsung Note 20 Ultra, look at the display, youll want to return your iPhone. What a waste of money and time. That being said, the displays on the iPad and Macbook look fantastic. FAIL for APPLE!

Nov 30, 2020 4:28 AM in response to GradyKH

As some people have said here, returning does not help if you just get another device with a yellow screen. Me and my family have had many iPhones and never ever have there been any glue issues. Maybe your issue was the glue and it was not even as yellow from the begining as with the others here. If nothing has changed in two weeks, I don't see how miraculously the screen would be white after 3 to 4 weeks. The hue correction also indicates that there is no yellow glue in front of the display, but just wrong color calibration.

iPhone 12 yellow screen

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