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iPhone 12 yellow screen

i got my 12 pro yesterday, beautiful machine, but i started to notice some lack of color intensity, i've using an Iphone X for 3 years know, so something was off. I put the two side by side, displaying the same foto, exactly same settings, and it's sad, something is wrong with the 12 pro, the colors are sad and dead and "yellowish".

Any ideas ?


[Re-Titled by Moderator]


iPhone 12 Pro, iOS 14

Posted on Oct 24, 2020 1:28 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2020 4:42 PM

Hello Antonio! I found a solution that works for me and would work for you as well! My new iPhone 12 also had the yellow tint to it so I exchanged it at my local apple store and although the new one was better, it still had the tint to it. My solution is to actually change the color tint of the display by going into your settings < accessibility < display & text size < color filters < turn on and select color tint. You can scroll down and adjust the intensity and the hue. I have my intensity slider all the way to the left and my hue is about 80% to the right which adjust the tint to a more natural color. It has satisfied me and I hope it works well for you!

441 replies

Nov 24, 2020 6:09 AM in response to NelsonAntonio

Lol that’s not an iPhone 10 you got there my friend, looks really big . Anyway I picked up the 12PM launch day and the yellow tint is frustrating. I’ve resorted to using the color filters and my eyes have somewhat adjusted to the new colors. Still I feel I should return the device because everytime I compare the screen to my iPhone X I just smh. It’s pitiful

Nov 25, 2020 5:42 AM in response to rit_81

I got an interesting feedback from apple support in France today. I called them back because the UPS pick up to return my 12 pro Max failed and I was wondering if returning it for replacement was still a good option. I was told that, green tint, flickering and in my case lower brightness than my iPhone X should be hardware issues and require to replace the phone.

Concerning the yellow tint, that I also complained about, I was told that this should be solved soon by a software update ....

So I hope that the replacement iPhone will solve the lack of brightness, even though I was getting used to it, but it still hurts when comparing with my hold X.

Hope this will be solved for everyone soon !!!

Nov 25, 2020 9:55 AM in response to NelsonAntonio

Just got the iPhone 12 Pro, annoyingly off white yellow tinge when compared to the XR it’s replacing. My question is, does anyone have it so this is only the case when viewing straight on? I.e. it goes away when your view is tilted in literally any direction. Whether I return is based on whether this is a hardware issue or solved by a patch. I can’t understand how they could ship everyone this jaundice phone without some alarm bells going off.

Nov 25, 2020 10:06 AM in response to Avidsoulslayer

OK. So I got an iphone 12 pro MAX on launch day. Long story short returned it hoping new one will be ok.

No, it is still yellow. Ok yellow might be fixed with a software update but I spoke to apple care today they said they do not know yet if 14.3 will fix this and when will 14.3 come out.

Last night I ran a “black video test” on youtube.

The display turns green and badly starts flickering. This is a hardware issue!!!!

Flickering is only noticeable on blacks but it is there always. Giving me headaches!!!!!

I am returning the phone AGAIN and hoping the third one will be okay!!!!!

Nov 25, 2020 1:45 PM in response to Mothybrow

I had the same experience today (Nov 25) with an iPhone 12 Pro. Happened in Germany in Frankfurt am Main. As soon as I had my old XS side by side with the new 12 Pro during setup, I detected that the 12 Pro showed the issue with the yellow tint. The white and the other colors were also more pale in comparison

I went back to the store. They tried a second device, but that turned out to be even worse. But not all 12 Pros seem to be affected. An exhibition device on the table where we stood looked as good as my XS.

The Genius guy was friendly and tried to help. However, the store manager had a problem with opening more packaged new devices for me in order to compare it with my XS as a benchmark. He was not willing to do that. So I was no longer willing to buy an inferior device and returned the 12 Pro. I got a refund without any problems.

Not nice, but finally ok for me. Maybe I'll try again in a few months, when there are new batches of devices. I'm afraid there may be a lot of affected devices that are currently going on sale. I hope the other buyers will also have a chance to compare their screen quality and return it if necessary.

Nov 25, 2020 1:51 PM in response to ralph298

I live in London and will be making my third attempt. Two failed attempts both Iphone 12 pro max with yellow tint/green tint/flickering issues.

Well as long Apple fixes this they have to return the device within the return policy even if that takes them to open 20 boxes!!

The only downside is that london is in lockdown till 2nd Dec. So browsing display models in store is not allowed. So I am waiting to make my third change when lockdown is lifted soon on 3rd Dec. The Christmas Return policy covers me till 8th Jan 2021 in London so I am covered!!! But this issue is **** real!!

Nov 25, 2020 5:58 PM in response to mirza157

I had the flickering with my first iPhone 12 Pro. I still have the low light, tinged background for everything no matte what app I am in it still appears low lit & colors are still not vibrant at all.

I am not happy at all. I spoke with a tech today & we did a restore & that did not change the background appearance at all. Even using the pre-set backgrounds the lighting for this phone is horrible. I even took it in to the Apple store 11/23/20 & was essentially told to go home & handle it myself or deal with tech support no change.


I think I may ask for a refund & buy something else.

Nov 26, 2020 1:35 PM in response to Mackeyk

OK. So I am going crazy.

I changed my iphone 12 pro max the third time and it is the same!!!! Different stores!! Different serial numbers but still the same!!!!

I made a video and called Apple Support and asked them to do a screen share. They did and I played the flickering green video so is is recorded. The senior team will call me tomorrow but I do not think they can fix the issue. They can only run a basis diagnostic over the phone which also went through my last two devices but did not help.

I will now take my third device to Apple once the stores open after 3rd Dec with genius bar to run diagnostics on the phone and see what they say.

I am so exhausted and disappointed already going back and fro changing three times and setting up my phone three times which is a pain in itself!!

Okay I can settle with the warmer display but NOT the green flickering issue!!! That is bad!!!!


Also see the following video. At last some one addressed the issue:

https://youtu.be/87OwU-2FOv4

Nov 27, 2020 4:16 AM in response to JasmineAtcho

I don’t really understand how JasmineAtcho's comment can be marked as an answer (solved).


Auto brightness has nothing to do with this problem. And even if Auto brightness would solve anything, it would just show that something is wrong with the color management. Colors are dead, photos are dingy, I don't even want to mention videos.

Nov 27, 2020 9:03 AM in response to JasmineAtcho

copied from another discussion group


The yellow tint also affects iPhone 12pm camera’s performance!!! 

I got rid of the yellow tint on my 12mp per setting adjustments you can find online and also on this discussion thread.  After convincing myself that I can deal with a practically grayish whiteish screen color compare with my old 11pm, I took both phones to an outdoor shoot.  While the 11pm was true to the colors of the footages I took, the 12mp exhibited faint, non vibrant colors. The photos had washed off colors compare to what nature looked like.  The 11pm photos on the other hand were all true to the colors (ie what you see is what you get in the photo!). 


What was more disturbing is that when I airdropped an image from  the 12pm to the 11mp, the colors of that image (on the 11mp) looked washed off. However when I airdropped and image I took on the 11pm to the 12pm, the image was not as bad as a similar taken on the 12pm but not as good as one the Skender on the 11pm- that is because of the compromised screen adjustments due to the yellow tint issues we are discussing here

There are so many things I like about the 12th - Nevertheless it’s time to return it and go back to the old 11pm until Apple figured out these issue and fix them. I highly doubt that a software fix will ll from it this time around. 

iPhone 12 yellow screen

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