spinning wheel icon next to wi-fi indicating network activity

Machine_Ruse:

Over six years ago, there was a question concerning the apparent heavy use of «DNS Services» on iPhones: What is DNS Services and why does it use … - Apple Community.

There was no actual resolution to that. It wasn’t even verified whether that was actually an Apple process, or something else.

I don’t recall at this point, and it’s too cumbersome to look up in Messages. I think the best thing would be to do the troubleshooting step again, and this time avoid doing anything on the phone, and keep track of any incoming messages (since I can’t prevent those while keeping cellular data on). Maybe I can get that done tomorrow.

I used Apple Support app on the phone today. They were no help on actually resolving it. More importantly, this rep stated they could not find any previous reports of the issue, as if I’m the only one experiencing it. They did offer an “express replacement” for a total fee of $29, but after looking into Apple’s “replacement device” terminology, it seemed I would be getting something different than a brand new retail version phone. Before going that route, I’d attempt an exchange through Costco first.

I encourage everyone to contact Apple and report the problem though.

While I can appreciate an attempt to get us to “let it go” and perhaps stop obsessing, at a minimum it’s a problem because it’s a glitch or bug of some sort on a brand new piece of tech. The phone is not behaving as designed, otherwise everyone would be experiencing it. More importantly, since the problem cannot be identified and traced, we really do not know what the effects are. I am not prepared to concede that it does not use data, battery, or processing power. In fact, it’s impossible for none of those to be effected. It’s certainly debatable whether or not the effects are negligible though.

At the end of the day, I like the things I pay for to operate properly.

For the setting:

Settings > Cellular > WiFi Assist

Since we know the issue occurs on cellular as well as WiFi, I’m not sure this could effect anything. That said, my Cellular Assist was set to on and I’ve obviously been having the problem. For $#!ts and grins, I went ahead and switched it to off and the problem still persisted.

All suggestions are appreciated though, so thanks.

Lawrence, it is not normal because it is not occurring across all devices. If it was normal it would be happening also on my phone and it is not. Also not “expected”. I can kill all of my apps and the circle keeps spinning.

tobiasr84 wrote:

It‘s also with my 2020 iPhone SE, never experienced this problem before iOS 14. So annoying

Perhaps you haven’t “experienced” it, but people have been discussing it for 13 years in this forum and other sites.

Machine_Ruse wrote:

Yes, unfortunately Lawrence Finch is correct. Apparently, Apple has had 13 years to fix this problem and has been unable or unwilling to do so.

Either that, or it is a function of what apps you have installed on the phone that are designed to be in continuous communication with their servers.

For anyone having the issue who wished to see where their phone or iPad was manufactured, you can use the site "sndeep.info". I tried posting the link, but the forum wouldn't allow it. You simply enter your serial number and it will decode some of the information. Here is a screenshot of what mine returned.

I'm not well-versed on the various factories and identifiers. My understanding is that the first two digits indicate the specific factory and the third digit indicates the specific assembly line at that factory. I do not know whether or not Foxconn has multiple factories in China, but I imagine they do.

All of that is just me saying I'm not sure that our phones were manufactured at the same factory.

Also spoke to apple 5 times no one was able to fix the problem which included resetting my phone. Also it would l be much easier if the advisers understood and spoke English........ goodbye IPhone .... Hello Android !!!! No updates on Android devices as they get it right the first time.

More “helpful” people chiming in here without having read the entire thread. Factory resets have been done, with and without restoring from backups, and this does not resolve the issue.

Apple has received plenty of feedback on the problem. The best I can tell, they refuse to acknowledge the issue.

Android has their own issues, but if they get RCS worked out, I’d go back in a heartbeat.

At this point, I’m convinced Apple is intentionally denying the issue exists. The tech support I spoke with told me the issue had never been reported before. Seriously?!

Which in turn only means that Apple is NOT trying to fix it either.

Stein2908, when you state that the spinning wheel has not returned after a half hour of use, does that use include multiple uses of the speech-to-text function? As far as I am aware, that is the only thing that reliably causes the problem.

I have the same problem and just read this forum top to bottom. I have pretty much tried everything suggested including this last suggestion. Nothing has worked. The Siri quickfix does work but that’s a hassle. I am using an iPad Pro 12.9 and having this problem. I have noticed this problem on my iPhone SE as well as my iPad mini. Took me a while to narrow down that the trigger was the use of the dictation. I use dictation heavily every day in my profession. Hope they get it fixed soon.