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Restart Freezes, then black screen

I restarted my MacBook Pro and 75% through it seems to stop and then it goes to a black screen. There is the cursor (arrow) that can be moved around but that's it. I've tried restarting several times.

MacBook Pro 13″, macOS 10.14

Posted on Oct 24, 2020 4:51 PM

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Posted on Oct 25, 2020 2:57 PM

Try this...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode?

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Restart Freezes, then black screen

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