Cannot download app, because my "MACOS cannot verify that this app is free from malware."

Okay, im trying to download something but this pops up:How do I fix this?

MacBook Air 11″, macOS 10.15

Posted on Oct 24, 2020 11:43 PM

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Posted on Oct 25, 2020 12:10 AM

Try enabling the "App Store and identified developers" setting in the Security & Privacy Preference Pane:

Once enabled and the next time you try downloading Discord and see the message go back to the Security & Privacy Preference Pane. The above screen grab does not show it but you will see something once you've done these steps.


Hopefully, thereafter, it should download and install. If you've still no joy contact Discord support:

https://support.discord.com/hc/en-us


Presumably you followed Discord's installation guide?

https://support.discord.com/hc/en-us/articles/360034561191-Installation-Guide#h_22b0fdbe-12a2-499d-9b97-c0a00ae379fd


BTW how did you get on with your other problem?


Good luck.


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7 replies
Question marked as Top-ranking reply

Oct 25, 2020 12:10 AM in response to Jaydenisverypog

Try enabling the "App Store and identified developers" setting in the Security & Privacy Preference Pane:

Once enabled and the next time you try downloading Discord and see the message go back to the Security & Privacy Preference Pane. The above screen grab does not show it but you will see something once you've done these steps.


Hopefully, thereafter, it should download and install. If you've still no joy contact Discord support:

https://support.discord.com/hc/en-us


Presumably you followed Discord's installation guide?

https://support.discord.com/hc/en-us/articles/360034561191-Installation-Guide#h_22b0fdbe-12a2-499d-9b97-c0a00ae379fd


BTW how did you get on with your other problem?


Good luck.


Oct 25, 2020 12:26 AM in response to Antonio Rocco

Unfortunately, I already have my Security and Privacy downloads to everything, also it doesn't pop up under the, "Allow app downloads from" Thing, and yes Ive followed Discord's installation guide. I also did contact Discord support, and they said it isnt an issue with the app, its my macbook. Do you have any other way I could try to fix this problem?

Oct 25, 2020 10:38 AM in response to Jaydenisverypog

No I don't think so. I think something else is going on that you're not aware of or is probably related to your previous problem which, strangely when asked about, you avoid mentioning.


This is what I see when I download Discord and then launch it.


From what you've posted you don't appear to be seeing the above and yet you should be if this is a stock install and there are no other underlying issues.

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Cannot download app, because my "MACOS cannot verify that this app is free from malware."

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