iPhone 12 Pro Lock Sound Issue

I just got my iPhone 12 Pro and found a very annoying issue with the lock sound and sometimes the keyboard typing sound.

The lock sound goes weird when it has been idle for a few seconds. If I start playing something, the lock sound of iPhone 12 Pro will stay normal for another few seconds.

Please see the video I took:

https://www.youtube.com/watch?v=qlzK1CT6WV0

It happens after rebooting the device and happens all the time for me.

Is it only me or something wrong with the system?

Thanks

iPhone 12 Pro, iOS 14

Posted on Oct 25, 2020 12:50 AM

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Posted on Oct 28, 2020 6:48 AM

the same here. 12 Pro. But i've discovered one thing. if you do hard reset (volume up, volume down and hold power button until you see apple logo) that fix the problem.


The problem happened everytime i connect magsafe charger or the silicon case magsafe in iPhone. If i use thunderbird cable no problem. if i reboot the iPhone no problem. only when attach the magsafe (something) the problem come back.

so maybe it's the sound of magsafe create a bug.

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Oct 28, 2020 6:48 AM in response to DanielTerry

the same here. 12 Pro. But i've discovered one thing. if you do hard reset (volume up, volume down and hold power button until you see apple logo) that fix the problem.


The problem happened everytime i connect magsafe charger or the silicon case magsafe in iPhone. If i use thunderbird cable no problem. if i reboot the iPhone no problem. only when attach the magsafe (something) the problem come back.

so maybe it's the sound of magsafe create a bug.

Oct 28, 2020 7:14 AM in response to xia91928

I’ve had this same issue, i didn’t really notice it much at first i thought that the sound was changed. It was only when it changed back temporarily that I noticed it. I’d say it’s definitely some kind of software audio bug, as when I removed the magsafe case the lock sound returned to normal. Put the case back on and it went back to being weird.

Oct 28, 2020 9:04 AM in response to adam.w95

So, as instructed by support I did a reset and restore, however as I am pretty sure this is some sort of bug I opted to do a restore using Apple configurator on my Mac instead of the erase all content and settings through iPhone as using configurator would download a fresh copy of iOS 14.1 and so far (almost 24hrs later) the problem hasn’t returned!


The soft reset did work for me but only for a few times of locking.


My guess is that some, if not all iPhone 12 Pro’s have potentially shipped with a rogue/corrupt version of 14.1.


Out of interest what types of 12 pro do you all have and which country did you purchase from, mine is the Pacific Blue 128GB from the UK, just wondering if it only affects certain models etc

Dec 16, 2020 9:31 AM in response to xia91928

This doesn't fix it. I'm now on 14.3 and the issue persists. It does seem to be MagSafe that triggers the strange lock sound. One work around that I have discovered is that if I flip my silent switch before I apply MagSafe charging, when I remove the MagSafe, and flip the silent switch back (silent off) the lock sound still sounds normal. Kind of an annoying way to fix it, but it seems to work.

Nov 25, 2020 9:53 AM in response to xia91928

This has been driving me nuts. At least I know why it’s happening. I wish Apple would fix it.


For what it’s worth, I’ve confirmed it’s related to MagSafe. I removed my MagSafe case and powered the phone off and back on. The lock sound was normal when I tested about 5 times. Put my Apple Leather MagSafe case back on and the lock sound started making a “clack” noise again. This is with iOS 12.4.1.

Dec 2, 2020 3:50 PM in response to DanielTerry

This is what I did and so far it's worked:


  1. Remove the magsafe case.
  2. Soft reset phone to rectify the "clack" lock sound.
  3. Turn off the phone by holding down side button and volume button together.
  4. Replace magsafe case whilst phone is turned off.
  5. Turn phone back on.


The lock sound should stay normal and not return to the short "clack" sound, as long as you don't take the case off and put it back on whilst your phone is turned on.

Dec 4, 2020 6:34 AM in response to xia91928

Noticed this issue as soon as I got my iPhone 12, keyboard & lock sounds volume variation and the magsafe animation that make the lock sound go crazy (loud click). Plug in a magsafe accessory like the charger without power that will not trigger the magsafe animation and your lock sound will stay normal so it's related to the software. As for the system volume variation I get the same issue with the iPad Air 4. Apple dev team should read their own boards to fix things...

Dec 21, 2020 2:42 PM in response to xia91928

The newest update 14.3 does not fix this issue....at least not for me. Currently, there’s only the temporary fix of restarting the phone.


It seems to be entirely caused by the MagSafe charger and/or the MagSafe case. Could something else be causing this too? Who knows. Many people are saying this bug causes changes to the screen lock noise and the keyboard typing noise.


I have the iPhone 12 Pro Max. I don’t use the MagSafe case. I do, however, use the MagSafe charger. Every single time, the moment I take my phone off the MagSafe charger, the lock noise ends up changing to a loud one click noise. If I restart my phone, the lock noise goes right back to normal. I too have noticed that if I’m watching a YouTube video, playing a video game, or listening to iTunes, and then lock my screen while doing these activities, the lock screen noise goes back to normal. However, if I unlock my phone, close whatever app I was using, then the lock noise goes right back to being loud. Only restarting the phone helps.....until I use the MagSafe charger again.


I’ve contacted Apple for help. They have no idea what I’m talking about. Gives me little confidence they’ll fix it anytime soon....

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iPhone 12 Pro Lock Sound Issue

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