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iPhone 12 Pro Lock Sound Issue

I just got my iPhone 12 Pro and found a very annoying issue with the lock sound and sometimes the keyboard typing sound.

The lock sound goes weird when it has been idle for a few seconds. If I start playing something, the lock sound of iPhone 12 Pro will stay normal for another few seconds.

Please see the video I took:

https://www.youtube.com/watch?v=qlzK1CT6WV0

It happens after rebooting the device and happens all the time for me.

Is it only me or something wrong with the system?

Thanks

iPhone 12 Pro, iOS 14

Posted on Oct 25, 2020 12:50 AM

Reply
Question marked as Best reply

Posted on Oct 29, 2020 12:04 PM

Hi,

Since this seems to be related to software issue, I have upgraded my iPhone 12 Pro to iOS 14.2 beta. And now the issue is gone. Looks like iOS dev team noticed and fixed this issue in the next update.

I would recommend everyone has this issue wait a bit for the next system update.

Similar questions

183 replies

Nov 9, 2020 7:49 PM in response to deax90

I’ve never used MagSafe accessories and I have had the problem. Apple sent me a new phone and that phone still had the same problem. Keyboard sounds gradually get louder too. I factory reset, reset all settings, reinstalled iOS keeping the data, restored from backup. Nothing works, not on 2 iPhone 12 Pro’s. It’s not a MagSafe issue, it’s an iOS issue. Your case doesn’t matter either.

Nov 9, 2020 7:57 PM in response to xia91928

An update from my Apple Store visit today: I went to Apple Store and turned all display iPhones in front of me into the “weird lock sound mode”. And they said “it’s definitely not a bug, it’s designed like this to make you easier to differentiate whether you are using MagSafe.”

It’s real. Anything can happen in 2020.

Nov 9, 2020 8:02 PM in response to xia91928

If this was the case, I would never have this issue, but I do. So it’s not a MagSafe feature and if it is, it doesn’t work properly. That literally makes no sense. Those employees didn’t want you in the store.


I’ve never used MagSafe, still have the issue. When I type the keyboard clicks gradually get louder. Then the lock sound is normal for a few seconds

Nov 17, 2020 6:50 AM in response to xia91928

I received my iPhone Mini MagSafe leather case today, and the first thing what I noticed was this weird lock sound. I took it off again and the sound is still strange. Rebooting the phone solved the issue temporarily, but when I put the case back on the phone, same issue again.

This is a really annoying bug. I hope that the next iOS version will fix this. This case is really expensive, such a simple bug should not happen...

Nov 20, 2020 8:38 PM in response to Web_Monkey

updating to 14.2.1 did not fix the issue at all. I am still having notification issues of all kinds, including keyboard and lock screen.

I have also found that the sound issues are not limited to the keyboard and to the lock screen. It also happens in any of the system sounds including text messaging notifications and mail notifications. I have found that if I go in to the settings and change the sounds to something different the volume will return to a normal sound volume. But only until my phone goes to sleep. After that the sound issue returns almost immediately.

however when I go to play audio such as through the music app, the volume is strong and stays that way. So it is obviously a software issue.

Nov 24, 2020 10:59 AM in response to wasinger84

I Also have Never used MagSafe.... I still have these issues with lock, keyboard and with mail and messages notifications sounds. I have to keep checking my phone for txt messages and mails.

ALSO, since 14.2.1 I am having the same issue with my Apple Watch 6: No notifications sounds on texting or emails.

This is an overall software issue, and all devices are up to date.

Nov 25, 2020 9:53 AM in response to xia91928

This has been driving me nuts. At least I know why it’s happening. I wish Apple would fix it.


For what it’s worth, I’ve confirmed it’s related to MagSafe. I removed my MagSafe case and powered the phone off and back on. The lock sound was normal when I tested about 5 times. Put my Apple Leather MagSafe case back on and the lock sound started making a “clack” noise again. This is with iOS 12.4.1.

Nov 25, 2020 11:41 AM in response to mister_effe

Case or no case it does not matter. I have had 2 different 12 Pros that do the same thing. Case, MagSafe....IT DOESN’T MATTER. There is also no workaround. You can hard rest all you want. It will come back. Reset, comes back, don’t ever use a MagSafe, still have the issue. My case isn’t a MagSafe case and it still does it. Again I've never used ANY MagSafe product and it happens. The moment I started up the phone out of the box it was an issue and I hadn’t even used a case yet.

Nov 25, 2020 11:44 AM in response to wasinger84

ah, this is bizarre. in my experience the problem is only magsafe. Everytime i'll put iphone in magsafe cover or use magsave charger the problem come back. with hard reset the problem is fixed. or if i'll shutdown the iphone with volume up, volume down and press turn on button, swipe for turn off iphone.

only with magsafe things. without no problem.


iPhone 12 Pro Lock Sound Issue

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