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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My home button cracked and doesn’t work. I have been using the assistive touch. Apple said I must have dropped something on my phone. I never dropped anything on it and my screen is not cracked except for the home button. I want to get a new phone but I can’t trust Apple to do the right thing. My trade-in value is going to be nil. There are so many similar complaints. I don’t see how they can not acknowledge this is a manufacturing defect.
iPhone 8, iOS 13
This is a user to user forum. We are users of apple devices just like you are and offer voluntary technical solutions. We are, therefore, not going to be able to help you or guide you in this matter. The only thing I can ask you to do, which you have already done, is to Please contact ➔ Apple Support
Axel F.
This is a user to user forum. We are users of apple devices just like you are and offer voluntary technical solutions. We are, therefore, not going to be able to help you or guide you in this matter. The only thing I can ask you to do, which you have already done, is to Please contact ➔ Apple Support
Axel F.
Home button cracked
