Double phone numbers (labels) issue on iOS 14.1

After the last update to iOS 14.1, I found that each contact has two phone numbers (labels) assigned to him.


For me, the standard is a mobile + a label called "phone", which was not there before. The phone label does't work and does't make any action.


It looks like:

  • phone 111 222 333
  • mobile 111 222 333
  • FaceTime


I am adding screenshots. I have contacts connected via iCloud. After disconnecting and reconnecting iCloud contacts, the problem persists. New contacts that I tries to add, whether only on the phone or also via iCloud contacts, also appear with two labels. This is annoying because the phone tile does not work - you can only call the contact by holding the tile longer and selecting one of the two labels.


iPhone XS iOS 14.1


I checked how the case looks on my girlfriend's iPhone 8 and there is no such problem there.


I also have an Apple Watch and MacBook and there is no problem in the phone/contacts application. Only one number (mobile) + possibly FaceTime is displayed.


Anyone have any idea what can be done about it?

iPhone XS

Posted on Oct 25, 2020 3:53 PM

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Double phone numbers (labels) issue on iOS 14.1

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