I just installed my Emerson Sensi thermostat and tried to connect it to Homekit. It stalled and would not complete. So, I removed the thermostat accessory and tried to start over. Every time I scan the QR code for the thermostat, Homekit says it is already installed. I can't see any evidence of the accessory anywhere in Homekit. How do I remove an accessory I can't see?
Apple TV HD, tvOS 13
Hi pinotbob,
Thanks for coming to Apple Support Communities for help today with your Homekit accessory that says it is already installed.
Be sure you have followed these steps: Add a HomeKit accessory to the Home app.
Make sure your iPhone is up to date. Update your iPhone, iPad, or iPod touch
If there is a way to factory reset your thermostat, try that next before adding it again with the QR code.
While you may need to eventually contact Emerson, please visit Get Support.
Have a fantastic day!
Homekit and Emerson thermostat
