iPhone 12 Pro portrait mode problem

I went to the Apple store and they said it was likely due to restoring my iPhone 12 Pro from a backup of my previous iPhone X. Sometimes restoration from older phones carries forward bugs/incompatibilities with newer phones. They ran a hardware diagnostic and said there were no issues, so with my permission they erased my phone and initiated it from scratch. I then restored all my purchases via the App Store (I did lose some app data unfortunately since you can’t selectively restore it from backup, and had to rearrange all my home screens but not the most useless exercise). But, I no longer have any issues with portrait mode. Pix looks great. So, that may be the problem/solution for many of you.

Exact same problem. Just got mine yesterday. Really disappointing. That said I’m guessing it’s a software problem that will hopefully be addressed ASAP.

I have I have the same problem. It’s so frustrating.

I am having the same problem which looks like a software related issue and request apple technical team to resolve it as earliest as possible.

Can anybody help me on this? iPhone 12 ProMax. Just a month old

just bought my iPhone yesterday and it does the same thing! Have you had any luck fixing this issue?

ok I know this sounds ridiculous but I just turned mine off and back on again and the problem seems to be gone lol

Mine too! My dogs look terrible in portrait mode! They used to look great on my iPhone X! The camera was the only reason I bought the phone! I am sad that I bought it and sent the other one back.

the problem fixed when I restarted the device but it’s happening again.

Yes me too and I did do a proper transfer from my XS to the 12 Pro Max. They better find a better fix then doing a fresh install- that’s no Apple quality!!!

Mine too!! No portrait mode and runs slow ☹️

Same.

Portrait mode and Photo mode look exactly the same on my iPhone 12. My son’s seems to work fine.