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iPhone 12 Pro portrait mode problem

So my new phone seems to have some real problems with portrait mode. I can't even begin to understand what the software is thinking with this. Anyone else having this problem?

iPhone 12 Pro, iOS 14

Posted on Oct 25, 2020 6:29 PM

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Posted on Dec 7, 2020 8:23 AM

I went to the Apple store and they said it was likely due to restoring my iPhone 12 Pro from a backup of my previous iPhone X. Sometimes restoration from older phones carries forward bugs/incompatibilities with newer phones. They ran a hardware diagnostic and said there were no issues, so with my permission they erased my phone and initiated it from scratch. I then restored all my purchases via the App Store (I did lose some app data unfortunately since you can’t selectively restore it from backup, and had to rearrange all my home screens but not the most useless exercise). But, I no longer have any issues with portrait mode. Pix looks great. So, that may be the problem/solution for many of you.


16 replies

iPhone 12 Pro portrait mode problem

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