iPhone 12 Pro speaker audio issues

Hello Serek76,

We understand you are having an issue with the audio on your new iPhone and we're happy to help. Let's complete the steps listed here: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker to resolve the issue.

Enjoy your day!

I’m having a similar issue with the reverb. While typing on the keyboard, the sound of the keys being pressed keeps playing even after I’ve stopped typing, closed out of all apps and locked the phone. The only solution is to restart the device.

iPhone 12 here, sometimes static noise can be heard in both speakers, typing and locking sound have volume variation, sound increase as you type same thing happen when locking the device with the button repeatedly. Installed iOS 14.2 GM and issue is still there.

I’ve noticed constant crackling noises coming from the speaker depending on what I’m watching specifically. Homemade videos on Instagram or Facebook seem to be the worst. However, my music and streaming videos sound fine. I’m wondering if it’s not my phone and rather the quality of other videos that my phone is picking up on.

Absolutely no issues with my 12 Pro Max but that of course doesn’t mean you aren’t having issues with your device.

Be sure to contact Apple Support directly if you are having issues with your iPhone:

Contact - Official Apple Support

I have the iPhone 12 (PRODUCT), and the the only thing happening to my speakers is a buzzing quality when I tap the mic icon to dictate. The “mic on/off” audio prompt sound is very distorted, as if it’s too loud. I lowered the volume just before muting and the sound quality is still the same. Other audio output is fine.

Some case vendors simply used the designs for previous phones and resized them for the iPhone 12.

Unfortunately, that means they may not have taken the locations of the iPhone 12's microphones into account.

You may want to see if there is anything on the case that might be interfering with the phone microphones:

Looks like a problem within iOS 14, some people have problem with notification sound too (sound slider to the lowest) noticed it on my job iPhone 8. Also I used the magsafe charger yesterday and the same issue occur just like when you put on the case, the lock sound make a loud click instead of the normal sound, only a reboot fix it. Apple needs to fix that.

I’ve also notice that the mic doesn’t properly record with the speaker issue is taking place. And this morning I woke to find my alarm was going off but making no sound. Rebooting seemed to fix it for now.

I have the iPhone 12 and am experiencing a static sound when playing videos and music. It happens constantly and whether using earbuds or not. I haven’t heard it on phone calls as of yet. If this is a hardware issue, can I just get a phone replacement?

im experiencing significantly poorer facetime audio quality in my iphone12. The audio compared to my iphone 7 sound muffled and dull. I have on both, being on ATT. Even the speaker quality listening to music is worse on my 12 than on my 7. whats going on?

i have the same issue. Yesterday I did a reset of my iPhone 12 Pro and it was gone for 1 full day.. And now it’s back.. Can anyone confirm that they can make it go away with a reset ?

Also is this software or hardware related ?

Im unsure if I should sent it in for repair..

I surely hope so !

So sad to see things like this on such a lovely crafted phone.

How fast does Apple usually address these kind of issues ? In terms of how long we will have to wait and see if it’s software related..

The lock sound issue is over here: https://www.youtube.com/watch?v=qlzK1CT6WV0

Not my video, but you can replicate it by removing your magsafe case and put it back on and you can also trigger it by fixing your magsafe charger on your device. Only a reboot will restore the sound (edit: playing a song on ex Apple Music restore the locking sound)

I posted earlier and since then have restarted my phone, hard reset, tried a few different settings. I have owned an iPhone4, 7 and now a 12, I hang onto these things. I use my speaker phone for business regularly, all day. There is something very different about the sound quality on this 12 than my 7. Voices are nowhere near as crisp and I feel as though they’re flat and muffled now. I have ATT however have had them since my 7. Nothing in my environment has changed other than the phone. Also, my alarm clock audio turned on for 1 second today and then turned off. Even when I attempt to change my alarm “song” it won’t play for more than a second. Something is off about this phone or iOS update. Don’t get my wrong, I love iPhone but... I missed out on that new phone excitement feeling this time.