Recover my data and avoid being in jail :-( I am iphone user for last 10 years and need help plz

Question

Recover my data and avoid being in jail :-( I am iphone user for last 10 years and need help plz

Dear all

I am only using iPhone and when I see anyone holding other phone I just say :

-never hang / hard working machine / sensitive smart touch to let them convert to iPhone.

I only asked service request twice, and only yesterday I need help getting refused.

I am witness in court case and i decided to change passcode to keep data safe until court date, i did numeric password and i am sure of it , i have tried 6 times and i am going to loose the only proof for court, i have backup issue for last 1 year and i failed to re-new my data size because i left my job , If please someone help and safe my life because judge will not believe that i lost all evidence one time, i need only 4 memos from my mobile to survive

I need to recover my data before restoring my mob

iPhone X, iOS 13

Posted on Oct 25, 2020 9:05 PM

Reply

Answer 1

ZintainUSA

Level 5

6,679 points

Oct 25, 2020 9:31 PM in response to wailfromdubai

Because it isn't Apple's responsibility to back up your phone and keep it up to date. If you have it turned off, they aren't going to be able to turn it on for you. This is again, for your privacy and security. If you don't have an up to date backup, then you are not going to be able to get any recent backups of the information on the phone

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Answer 2

Oct 25, 2020 9:18 PM in response to deggie

I get used for large size backup, then I re-allocated and left my job 1 year , I found myself witness for police case, I changed the passcode to avoid seen , I wish apple can help me ;-(

i tried to connect itunes, or using any program to recover before formating but not possible as well logged a calls

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Answer 3

ZintainUSA

Level 5

6,679 points

Oct 25, 2020 9:21 PM in response to wailfromdubai

Apple cannot help you with a passcode that you have put in your phone. They do care about privacy and do not have a way of seeing or restoring the passcode on your phone. The ONLY way to recover form a forgotten passcode is to restore the phone using a computer but in the process it will erase EVERYTHING on the phone. If the phone and the photos aren't backed up, there is nothing you are going to be able to do to get the information back on the phone. That being said, if you did have your phone using iCloud for your photos, you can always go to iCloud.com and sign in there and be able to see the photos in there as long as you know the passcode for your Apple ID.

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Answer 4

Oct 25, 2020 9:26 PM in response to ZintainUSA

I have backup already on i-cloud but not up-to date, my phone still working completely , why not possible for Apple company to remotely press backup so i can recover later, my phone connected to wi-fi as well secured for Apple as data will go to my i-cloud :-(

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Answer 5

Oct 25, 2020 9:33 PM in response to ZintainUSA

thank you dear for your help

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Answer 6

deggie

Level 10

167,709 points

Oct 25, 2020 9:10 PM in response to wailfromdubai

You should have NEVER attempted to change your passcode without a backup. You don’t have a computer you could back up to? You didn’t print them?

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Recover my data and avoid being in jail :-( I am iphone user for last 10 years and need help plz

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