Stuck on processing order

I bought a new phone, and my order is supposed to arrive today, but the process bar is stuck on processing.

(Order placed - processing - preparing for shipment - shipped - delivered)

Its been a week, and it hasn't move. Apple hasn't even contacted me about the delay/problem.

are there any fixes? I cant contact apple since i'm in canada.

iPhone 11

Posted on Oct 26, 2020 10:04 AM

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1 reply

stedman1

Level 10

264,430 points

Oct 26, 2020 10:07 AM in response to miidsoftiies

Use the numbers listed at the link below.

Contact Apple for support and service - Apple Support

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Stuck on processing order

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