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matthewgeary Author

Level 1

5 points

iPad Air 4th Gen - Lock/Unlock

Just got a new iPad Air (4th Gen) and there is no Lock/Unlock in the Display & Brightness Settings. Why is this not present? I have a case that has the magnet to lock/unlock, but I can't figure out turning that feature on.

Posted on Oct 28, 2020 9:10 AM

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1 reply

chuck_3rd

Community Specialist

Nov 1, 2020 12:38 PM in response to matthewgeary

Hello matthewgeary,

It sounds like you are unable to find the Lock / Unlock option in Settings for your iPad Air.

Here's a resource that can help: About the iPad Smart Folio and Smart Cover

Ensure you have the correct Smart Folio for your iPad Air and that it is connected properly.
Once it is connected, see if it wakes or sleeps automatically. If it does not, check for this setting again.

If it still continues, you can try some basic iPad troubleshooting:

Hope this information helps.

Have a good day.

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iPad Air 4th Gen - Lock/Unlock

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