I have a mid 2015 iMac that continuously shuts down by itself and the only way to get it to turn back on is to unplug it for 10ish seconds and then press and hold the power button to turn it back on. It only stays on for 15 min or less
iMac with Retina 5K display, macOS 10.15
You can save you and us a lot of time and effort if you do the following:
Please navigate to the Mac App Store or navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.
When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again.
For instructions on how to download your EtreCheck report and attach it to your reply to this message please click https://discussions.apple.com/docs/DOC-250000211
It says it isnt available in my region. Im japan right now. is there another, similar app?
No ,it is available from the Mac App Store too.
Random shut downs
