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Apple Music/App store turned japanese

Hello I live in Canada but my Apple Music and App Store randomly turned Japanese. All of my other settings and everything say I’m set to Canada/English so I don’t know what to do, the writing in the App Store is Japanese and I can’t listen to any of my music it’s unavailable.

iPhone 8 Plus, iOS 14

Posted on Oct 28, 2020 8:51 PM

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Question marked as Top-ranking reply

Posted on Nov 2, 2020 8:24 AM

Hi tazreen1206_,



We see you've run into an issue with your App Store being in a different language. We can certainly understand needing that in a language you understand. We'd like to help out.



There are a few different areas to check on the region/language for this. Head to Settings > General > Language & Region. In here, check on both 'iPhone Language' and 'Region'. After verifying those two, head to Settings > [your name] > Media & Purchases > View Account > Country/Region, and verify everything here looks OK as well. It sounds like you checked some settings out, but we'll just want to ensure everything gets covered.



Take care!

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3 replies
Question marked as Top-ranking reply

Nov 2, 2020 8:24 AM in response to tazreen1206_

Hi tazreen1206_,



We see you've run into an issue with your App Store being in a different language. We can certainly understand needing that in a language you understand. We'd like to help out.



There are a few different areas to check on the region/language for this. Head to Settings > General > Language & Region. In here, check on both 'iPhone Language' and 'Region'. After verifying those two, head to Settings > [your name] > Media & Purchases > View Account > Country/Region, and verify everything here looks OK as well. It sounds like you checked some settings out, but we'll just want to ensure everything gets covered.



Take care!

Apple Music/App store turned japanese

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