Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook touch bar turns Green

Hi Guys,


Recently my MacBook touch bar turns green by it's own, not sure what's the reason behind it but i suspected that it might be due to settings.


Can anyone assist to advice on this issues?


Kindly refer to link: https://ibb.co/MPzjXB1




Posted on Oct 29, 2020 3:37 AM

Reply
Question marked as Best reply

Posted on Nov 3, 2020 7:17 AM

Not settings. Something wrong with the TB itself.


Call Apple Support https://www.apple.com/contact/ to get everything set and take it to an Apple Store or Authorized for a proper check.

Always have an external backup and remove iCloud and personal data from your Mac prior to a service.


Also check eligibility to this program Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro - Apple Support

By your Mac model you're in and Apple should help you on that matter. For you to know, this program ends up replacing the entire lower case, I mean, the keyboard, the trackpad and the battery.

Have in mind Apple can deny the service in certain conditions. If they do so, they'll give you the reason why.

2 replies
Question marked as Best reply

Nov 3, 2020 7:17 AM in response to ZhongQing84

Not settings. Something wrong with the TB itself.


Call Apple Support https://www.apple.com/contact/ to get everything set and take it to an Apple Store or Authorized for a proper check.

Always have an external backup and remove iCloud and personal data from your Mac prior to a service.


Also check eligibility to this program Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro - Apple Support

By your Mac model you're in and Apple should help you on that matter. For you to know, this program ends up replacing the entire lower case, I mean, the keyboard, the trackpad and the battery.

Have in mind Apple can deny the service in certain conditions. If they do so, they'll give you the reason why.

MacBook touch bar turns Green

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.