My order is not processing

I have placed placed my order last Sunday for my IPad Air and Apple Pencil gen. 2. I have received my Apple Pencil but my iPad Air is still processing. Does anyone know what’s happening or what might be the problem?

iPad Air 3 Wi-Fi

Posted on Oct 29, 2020 3:34 AM

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Posted on Oct 29, 2020 3:38 AM

When you ordered Apple will have given you an approximate date for the iPad to be delivered. If that date has not passed, there isn’t an issue. The iPad will remain at the processing stage, then to “preparing for shipping” then to “shipped”. When the item ships, Apple will send an email stating an arrival date, and tracking information.

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Question marked as Top-ranking reply

Oct 29, 2020 3:38 AM in response to raluca292

When you ordered Apple will have given you an approximate date for the iPad to be delivered. If that date has not passed, there isn’t an issue. The iPad will remain at the processing stage, then to “preparing for shipping” then to “shipped”. When the item ships, Apple will send an email stating an arrival date, and tracking information.

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My order is not processing

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