error 4000

every time i plug my phone in to itunes it says about updating but at the end it comes up error 4000

can anybody tell me what this is and how to fix it please


iPhone 11, iOS 13

Posted on Oct 29, 2020 1:15 PM

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Question marked as Top-ranking reply

Posted on Oct 29, 2020 3:11 PM

it is a bug in itunes for windows 12.10.9 and 10

The only known workarounds are

  • Downgrade to 12.10.8 or
  • Disable Passcode temporarily on iphone (plays havoc with wallet) or
  • Update over the air on Wifi


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error 4000

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