I received an electronic Apple gift card from Phobio for a trade in, so no card serial number. only trade-in ID and PIN. Error Message - "We are having server difficulties accessing your store credit. Please try again later."

Hi there tsanta,

Thanks for reaching out to Apple Support Communities. It sounds like you've gotten an Apple Store gift card after a device trade in and are having an issue redeeming it. We'll be happy to help.

Follow these steps to redeem your gift card: Redeem your Apple Gift Card. If you have another device to try this on, try that. If you can test on another network, that may help, if the issue is network related.

If you're still unable to redeem your gift card, reach out to Phobio for further assistance: Phobio Support. We hope this helps.

Take Care!