New iPhone 12 Bluetooth pairing problems

Anyone else having issues pairing with certain devices. I was able to pair with some and not others....it shows up in my directory but says pairing unsuccseful

thoughts?

iPhone 12, iOS 14

Posted on Oct 29, 2020 5:59 PM

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Posted on Jan 3, 2021 9:30 AM

I believe this thread started as an Issue connecting iPhone 12 via Bluetooth to models of Homewerks bathroom light/fan/speaker then others jumped in on various other Bluetooth issues like JBL speakers, cars, etc. I encourage everyone who has a Homewerks bathroom light/fan/speaker to call Apple Support at 1-800-APLCARE and request a ticket be open for tracking the obvious problem that all model Apple phones connect to this particular bathroom fan except many versions of the iPhone 12. Then call back every two weeks for update on status of the open tickets amongst many... including Homeworks themselves that sent these bathroom fans to Apple for troubleshooting.

182 replies

Feb 24, 2021 5:23 AM in response to PetePPB

So i worked with homewerks and they sent me new speakers to be swapped out inside the unit and i am happy to report that all 3 of my units are up and running....and my friends new samsung android had the same problem of not finding the old speakers....so apparently its a fault in the new version of bluetooth that is being deployed and its not looking backwards as its supposed to. It was not difficult to switch out all you need is a phillips head screwdriver after you remove the vent/light cover with the press in clips.

Feb 24, 2021 6:52 AM in response to PetePPB

So it really was a Homewerks problem and not an iPhone (or Android) problem after all!


I don’t think it’s a backwards compatibility problem, because thousands of BT devices work with the latest iPhones. More likely Homewerks used a non-standard/undocumented feature of BT that was not carried over to the latest standard. This is pretty common in technology.

Feb 8, 2021 1:42 PM in response to Hai_Duong

So I have done my due diligence - called and emailed Homewerks Tech Support AND, much to my amazement, they actually called me back. It is definitely an Apple issue - a blue tooth issue with the 12. This is what Apple told Homewerks and this is what I was told. And again, for the record I have had iPhone 7's, 10's, 10S, and 11's in this home and ALL of them worked nicely with the Homewerks devices. So, while we will never hear or know the story from Apple, we will probably have to live with the incompatibility until some iPhone update shows up and then all of a sudden it will work again. OR Apple will come out with a Bluetooth bathroom fan and we will have to buy it. replace the Homewerks device, and can have tunes in the can all over again.

May 27, 2021 3:12 AM in response to Lawrence Finch

It's unlikely that we ALL have a broken phone.....


Clearly there's an issue with certain types of speakers connecting to the newer iPhones.


Given that I have 3 iPhones - 1 old iPhone X, an iPhone 12 (work phone) and a new iPhone 12 Pro and its only the two iPhone 12's that this speaker wont connect to, that tells me there's an issue with the iPhone 12's connecting to some Bluetooth devices in general.

May 27, 2021 6:47 AM in response to DJG77

DJG77 wrote:

I'm having the same issue with a BT-280 Mini Mushroom bluetooth speaker.
Connects fine on my old iPhone X.
Will absolutely not connect to my iPhone 12 Pro.

I've tried everything - disconnected it from the old phone, switched my Bluetooth on and off, re-booted my phone and the speaker, updated my software. Nothing has worked. So this has to be an Apple glitch.

It's driving me insane

Did you try the basic step of putting the speaker into Pairing mode? Did you consider that the speaker may have filled its “pairing table”, and needs to be cleared to factory settings?

Jun 1, 2021 10:25 AM in response to LDawg61

LDawg61 wrote:

There is clearly a bluetooth issue with the 12 as evidenced by this chain - as well as my own attempt with pairing...common sense wins here. The folks in this chain aren't idiots, we all just want our phone to do what it's supposed to do. We will all just have to wait for some update issued with some other guise of a fix and it will then work again

[Edited by Moderator]

Yes, there are problems with Bluetooth and some (not all) devices.


However, there are a lot of different problems in this thread. And, believe it or not, there are some users who don’t know that you must put a device into Pairing mode to get it to connect with another device the first time, or if they know they didn’t think of it. And that’s all I was pointing out. Not everyone is as knowledgeable as you are.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New iPhone 12 Bluetooth pairing problems

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