New iPhone 12 Bluetooth pairing problems

Anyone else having issues pairing with certain devices. I was able to pair with some and not others....it shows up in my directory but says pairing unsuccseful

thoughts?

iPhone 12, iOS 14

Posted on Oct 29, 2020 5:59 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2021 9:30 AM

I believe this thread started as an Issue connecting iPhone 12 via Bluetooth to models of Homewerks bathroom light/fan/speaker then others jumped in on various other Bluetooth issues like JBL speakers, cars, etc. I encourage everyone who has a Homewerks bathroom light/fan/speaker to call Apple Support at 1-800-APLCARE and request a ticket be open for tracking the obvious problem that all model Apple phones connect to this particular bathroom fan except many versions of the iPhone 12. Then call back every two weeks for update on status of the open tickets amongst many... including Homeworks themselves that sent these bathroom fans to Apple for troubleshooting.

182 replies

Feb 14, 2021 9:21 AM in response to darcie195

I too just remodeled a bathroom and installed the Homewerks speaker. It worked like a champ with my IPhone X. The 12 Pro max not only won’t connect, but this phone is so buggy it’s criminal.


This is an Apple problem! Where are answers Apple? A phone this expensive should at least be able to do what previous phones did x 1000.


I want a solution and comment from Apple!

Mar 10, 2021 7:19 PM in response to PetePPB

Yep having the same issue. Bought my iPhone 12 pro max early Feb 2021. Bluetooth settings will find my homewerks speaker but won’t pair. I have been able to pair other Bluetooth devices but not this one in either bathroom. It’s very frustrating. Remodeled bathrooms and can’t use the speaker. Worked fine with my Samsung Galaxy but decided to switch to Team iPhone.

Apr 4, 2021 9:04 AM in response to Wint3rmut3

Wint3rmut3 wrote:

Why is this marked as solved?

Because the person who made the first post marked it as solved for them. Only the original poster can mark a thread as Solved.


If you see a thread like that, where the Solved doesn’t appear to solve it for you, don’t add to the thread. Start a new one with your issue; that way YOU get to decide when it is solved.

Jul 5, 2021 5:21 AM in response to PetePPB

I just brought my iphone 12 home and need it to pair with my 'old' iPhone. Did some things but didn't finish and won't pair now even though they are 'seeing' each other. I'm getting the same message/window as before on both of them: Pairing Unseccessful. Make sure " iphone" is turned on, in range, and is ready to start.


Well, both phones on, plugged in, side by side and ready to start- I think. But no go.


What to do?

Jul 5, 2021 5:51 AM in response to tzipora

Just found the solution! There was a window to reenter my Apple ID for my iPhone. So some of the waiting apps are starting to load. Not all yet but that seems to be the solution. It does say to reenter the ID a second time. As I write this only WhatsApp and a couple more still in 'waiting' mode.


Go to settings> apple ID suggestions>Update Apple ID Settings where it tells us some account services not available until resigning in.


I hope this is the solution for the rest of them- my bank and other apps of that nature are not yet opening. That's still an issue.


Tzipora


Oct 10, 2021 7:20 PM in response to PetePPB

Same problem with Plantronics Bluetooth ear piece. Worked fine until new $1100 iPhone 12 Pro. As I drive down the freeway in a car without bIuetooth (so no interference possible) and approach semi-truck, each of the passing trucker's bluetooth devices appear on my iPhone 12 Pro screen but cannot get my Plantronics to show up on my phone! Not when I'm in the car, at home or anywhere else. FYI - the Plantronics works in two other privately owned vehicles with built in bluetooth. The Plantronics works in rental cars. The Plantronics works on my iPad but will not appear on my iPhone 12. VERY frustrating. What's the deal Apple??

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New iPhone 12 Bluetooth pairing problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.