New iPhone 12 Bluetooth pairing problems

Anyone else having issues pairing with certain devices. I was able to pair with some and not others....it shows up in my directory but says pairing unsuccseful

thoughts?

iPhone 12, iOS 14

Posted on Oct 29, 2020 5:59 PM

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Question marked as Top-ranking reply

Posted on Jan 3, 2021 9:30 AM

I believe this thread started as an Issue connecting iPhone 12 via Bluetooth to models of Homewerks bathroom light/fan/speaker then others jumped in on various other Bluetooth issues like JBL speakers, cars, etc. I encourage everyone who has a Homewerks bathroom light/fan/speaker to call Apple Support at 1-800-APLCARE and request a ticket be open for tracking the obvious problem that all model Apple phones connect to this particular bathroom fan except many versions of the iPhone 12. Then call back every two weeks for update on status of the open tickets amongst many... including Homeworks themselves that sent these bathroom fans to Apple for troubleshooting.

182 replies

Jan 4, 2021 6:40 AM in response to doc_onak

doc_onak wrote:

Did we get any response from Apple yet? Is there a confirmed solution?

You will ABSOLUTELY, POSITIVELY NEVER get a response from Apple in this user-to-user support forum. To communicate with Apple do one of the following:


  • Use the Contact Support link at the top of this page
  • Use the Apple Support app on your iPhone
  • Call Apple’s support number for your country
  • DM @AppleSupport on Twitter
  • go to https://apple.com/feedback (they won’t respond, but they will log it)


Jan 5, 2021 8:32 PM in response to mdyesowitch

Very interesting recommendation. I will check my new iPhone 12 pro max tomorrow to see if it's still holding onto former bluetooth connections from my iPhone 11 Pro Max. I don’t think this is what's causing my iPhone 12 Pro Max not to connect to my bathroom music fan, but you never know. I’m so frustrated i’m willing to try anything at the point....Cheers.......

Jan 10, 2021 7:30 AM in response to PetePPB

PetePPB wrote:

Larry... I am the original poster and I DID NOT mark this resolved! You keep saying that but I didn’t do it... I am NOT technologically challenged either ... don’t know how it happened but I did not do it and yes this is still broke

The way the forum software works you are the only one who could have marked it resolved. No one else could possibly mark it resolved, unless they hacked your Apple ID (which seems unlikely). I’m sure you didn’t do it intentionally, but nevertheless it had to have been you. And, unfortunately, there is no way for the forum managers to undo that. I’ve asked them about that in other threads.

Jan 10, 2021 5:21 PM in response to Lawrence Finch

I just got a iphone 12pro and same issue. Works with all other iPhones in the house but not the 12.

If this doesn't get fix I will be going back to Samsung! Since what I'm reading is they are blaming the homewerks. This is a device I never had an issue with till I upgraded my phone. Checked my husband and daughters phone still works fine. How can homewerks do an upgrade? This is something Apple needs to fix.

Jan 20, 2021 1:25 PM in response to Robhill_88

Rob, I have four blue tooth music fans in all our bathrooms. I’m also a builder and used to buy lots of HomeWerks products. Until Homeworks and or Apple can fix the Bluetooth connectivity issues with the iPhone 12 series of cell phones I can no longer recommend HomeWerks products to my customers. I don’t have the time nor does my office staff to field customer complaints about their HomeWerks bathroom music fans not connecting. I also don’t wan’t to eat $200 plus replacing hundreds of Bluetooth music fans by HomeWerks in my complexes I build. I feel your pain Rob let’s hope Apple and HomeWerks figure this one out as I used to buy and like the HomeWerks product line including their music fan.....

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New iPhone 12 Bluetooth pairing problems

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