Apple Event: May 7th at 7 am PT
I've had my new 12 Pro for 1 day and cannot make or receive calls. Receive "call failed" message. Can receive and make texts as well as email. Verizon says it is related to 5G outage but it doesn't make sense since LTE and WiFi calling don't work. Anyone having similar issues?
iPhone 12 Pro, iOS 14
I have this same issue, I don't receive messages and I get the call failed message. This issue comes back over and over on the iPhone 12 after completing all the steps given in the link above.
We need a real solution, not getting important texts and being able to make important work calls is a big issue. I don't want to turn airplane mode on and off every week along with the other steps that are only temporary.
If it is working, I would not update the software. I know a few people on AT&T who has the same problem. My vote is that it is an Apple software problem.
Well, I got too excited. The phone had worked at the Apple store. I got home, and got a call failed immediately. I’m still on 14.2.1.
Not sure where you live. Everyone gets a vote. If you take it literally. I feel bad for you.
I was only stating my option. That is what this is all about. Chill out.
I have spoken to many second level support people at Apple. They know.
If the screen goes black when I put it to my face, doesn’t that mean the proximity detector is working?
Yes, but the screen should turn on when you take it away from your face.
Did this issue resolve or persist?
As far as I can see. Not fixed.
iPhone 12 Pro - Call Failed - Verizon
