How do I fix this extremely annoying error message? Sending and receiving mail does not seem to be affected, but starting yesterday for no reason this message keepspopping up. I’ve rebooted to no avail.
[Re-Titled by Moderator]
As ridiculous as this sounds, the only real fix I have found to work is to delete the offending email account from your iPhone and the add it back. That seems to clear it.
You need your username and password to add your account, so be sure you have it before you delete it!
When you are adding the account, there will be a list of accounts, including Gmail, AOL and Outlook.
Even if your email account is an @live.com email address, instead of @outlook.com, choose Outlook.com.
After 30 minutes the message had not shown up again.
If I am correct, the account settings are changed from an imap to pop3. It doesn't matter to me HOW I get my emails, as long as I get them securely!
Good luck!
Go to settings, select mail, then select the account with the issue, then select the outgoing server, select primary server, now turn off SSL.
Like everybody else I have also been having this issue but I think I found the fix. I went into settings, mail, accounts, Hotmail, then turned the toggle off for mail.
So far the problem has not come back
I’ve been having the issue too, but unfortunately on two separate phones. What I just discovered was an error on my Gmail logging in when checking my mail.
Since my wife and I share one email to keep a shared calendar we were both getting the error code but it has since stopped once I updated my passwords.
I can’t say that this is the fix for everybody however it didn’t fix my issue. Hope this helps
I turned SSL off and back on again in the email account using outlook.365 (not my choice, institutional account) and in my case that seems to have worked ... for now at least. On the iPad the message was popping up literally every 2 seconds which made the device basically unusable.
Same with me.. started yesterday afternoon for no good reason.. just uninstall outlook and info.. mine stopped immediately
Well this crap happened to me as well. Luckily I used the KISS Method, keep it simple. I TURNED OFF THE NOTIFICATIONS on Outlook. Thank God it worked.
I turned off mail to get the error message to stop. Which worked. So far I haven’t seen a different solution advised. The error message was coming up constantly and I could barely use my phone.
On IPad : Settings - Notifications- Mail - Outlook - turn notifications OFF
This simultaneously turned off Notifications on iPhone too.
That was happening to me so frustrating! I ended up downloading the outlook app and mines working on their so I just put the original mail app in the App Library as it was just not working!
This is happening to me also. in my case it is happening with a Microsoft e-mail account that I have active in both the Apple email app and in the Microsoft Outlook app. The certificate details show that it is an outlook.com certificate that has recently been issued, apparently because the previous annual certificate had expired. I have not made any recent changes to the mail accounts or mail settings in either app, and this had not been occurring before the certificate change. It is VERY disruptive because it shows up at random times, in the middle of other activities, and it must be clicked before the iPhone will do anything else. This is on an iPhone 11 Pro on iOS 14.0.1. Let me repeat: it is highly disruptive and distracting.
It’s been few hours now and all good.. my iPhone stopped the error message immediately after I uninstalled outlook and all the info with it. I reset phone as well. Not sure that helped but did anyway
It won’t delete your email permanently. You can always reinstall it on your iPhone or iPad, just make sure you know your username and password for your outlook account.
you can also go to the website www.outlook.com in your internet browser and then put in your username and password and access your email that way, instead of through an app.
I found a simple fix for this issue on my phone. If you have the same settings as I do, it might work for you, too.
Settings—->Passwords & Accounts
—->Choose the offending (Hotmail/Outlook/Live, etc) account
—>Account (email address)—>under Outgoing Mail Server, click on SMTP. If your settings look like mine below, I clicked ‘OFF’ the Primary Server smtp-mail.outlook.com....leaving smtp.live.com ‘ON’.
I don’t know why this worked, as I didn’t change the actual offending Incoming Mail Server, but my phone fetched my mail just fine after I did this. Maybe it’s because the Incoming and Outgoing server names no longer match?
I hope this helps someone else. I really didn’t want to go through the whole ‘delete account’ process!
WhoaNellie1: That's the weird part. I don't see any of that anymore once I re-added my account (twice!). Am I no longer an imap account? UPDATE: I deleted it again and this time added it as an "other" account, without using the "Outlook.com" button Apple provided. I now see the IMAP stuff, so that's all good, but STILL the S/MIME is greyed out for both Sign and Encrypt by Default and claims "No valid certificates found." We shall see if my emails download this time.
Mine does the same thing! So annoying. I just read a few other posts and somebody said to turn off the notifications for your mail. So if you go into settings, Notifications and whatever Mail you have to turn the notifications off. I just did that so we shall see if it helps. I'm upgrading to a new phone today so I'm curious if the freezing of the keyboard happens on the new phone.
iPad 'Cannot verify server identity' error
