How do I fix this extremely annoying error message? Sending and receiving mail does not seem to be affected, but starting yesterday for no reason this message keepspopping up. I’ve rebooted to no avail.
[Re-Titled by Moderator]
As ridiculous as this sounds, the only real fix I have found to work is to delete the offending email account from your iPhone and the add it back. That seems to clear it.
You need your username and password to add your account, so be sure you have it before you delete it!
When you are adding the account, there will be a list of accounts, including Gmail, AOL and Outlook.
Even if your email account is an @live.com email address, instead of @outlook.com, choose Outlook.com.
After 30 minutes the message had not shown up again.
If I am correct, the account settings are changed from an imap to pop3. It doesn't matter to me HOW I get my emails, as long as I get them securely!
Good luck!
I have been getting the same thing. Usually when I'm driving so I thought maybe the Wi-Fi was picking up area as in because it wasn't connecting I was getting the message so I would turn off my Wi-Fi close everything I was using and then open my map back up if I was driving. Completely annoying. But it was actually just doing it even in my house a few minutes ago. So I found this message board. Somebody said to turn off your notifications of your mail through your settings in your phone so I did that and I will see what happens. Hopefully that will be the fix.
Please provide the exact text of the error message and what you are trying to do at the time for the best help.
There are a large number of posts about this error. I suggest you contact Microsoft Support as Outlook is a Microsoft Product.
shut down all notifications. The Hotmail shut off worked for a short time. Then popped back up intermittently. The all notifications seems to work better.
Upgrading didnt work for me. I had to delete my Mail account & put it back in. That seems to have worked
It’s an issue on apples end. You can stop the message popping up by changing your email settings from push to fetch
wierd. No I just changed the host name and it fixed it. Maybe try again. And check outgoing mail too.
So just so I am clear, what exactly does your error message say? Post a screenshot?
It just started again. The message reads:
Cannot Verify Server Identity
The identity of ‘imap-mail.outlook.com” cannot be verified.
i am not having any problems with sending or receiving mail on the ipad, but this message keeps popping up
I’m likewise having the same trouble for the past few days. It was affecting me on my iPhone 8s+, and has continued on my new 12 Pro. It’s my Office 365 email account accessed through imap-mail.outlook.com. I’m still able to send and receive as normal but the error message pop up is erratic and frequent. Viewing the certificate details, the expiration is well in the future and (obviously) a trusted source.
I apparently will have to since my attempts at getting a solution from Apple has been futile. Since so many users clearly use Microsoft products on their Apple devices, I am disappointed Apple just passes the buck like this. This problem isn’t happening on my non-Apple devices.
that error just started for me today.. prior to this I noticed my phone having lil glitches tho... like the keyboard will slow up for no reason and sometimes the after I finish typing the text keeps on going solo
Same issue - started appearing on my iPhone and iPad last night - today it began appearing on my wife’s iPhone and iPad. Message is “cannot verify server identity - the identity of ‘imap-mail.outlook.com” cannot be verified.” This occurs randomly as I switch from mail to messages to seemingly any app. Then it stops for a while and starts up again for no apparent reason. On my iPhone the message references a pop account.
I also have such “cannot verify server” issue since yesterday. It is related to a certificate issued by Microsoft outlook.office360.com. However, Apple disable the function for us to hit “trust” button to override such bugs issue. Besides, I only use Gmail and didn’t use hotmail before, thus I really don’t know how come I have such certificates in my iPhone/iPad. I hope Apple software engineer can help fixing it.
Same problem as everyone else. Has been happening since Oct. 30. Message pops up constantly. I tried fiddling with the date/time setting, as I saw elsewhere and it would be fixed but only for a little while. I reset network settings, bupkis. Deleted my email accounts and reinstalled them and something I noticed about the outlook.com account when it reinstalled is there was no SSL able to be checked (ie: Advanced Settings: S/MIME; Sign (everything greyed out) and Encrypt by Default (greyed out also). So I guess the security certificate is still a problem with Microsoft? Does this mean all my emails can be hacked now? Ugg. I don't think Apple monitors this community but I hope someone comes up with a solution quick. My phone is unusable at this point.
iPad 'Cannot verify server identity' error
