How do I fix this extremely annoying error message? Sending and receiving mail does not seem to be affected, but starting yesterday for no reason this message keepspopping up. I’ve rebooted to no avail.
[Re-Titled by Moderator]
As ridiculous as this sounds, the only real fix I have found to work is to delete the offending email account from your iPhone and the add it back. That seems to clear it.
You need your username and password to add your account, so be sure you have it before you delete it!
When you are adding the account, there will be a list of accounts, including Gmail, AOL and Outlook.
Even if your email account is an @live.com email address, instead of @outlook.com, choose Outlook.com.
After 30 minutes the message had not shown up again.
If I am correct, the account settings are changed from an imap to pop3. It doesn't matter to me HOW I get my emails, as long as I get them securely!
Good luck!
After deleting Outlook mail and reinstalling, I selected Microsoft Exchange for email type. It had been set at Outlook email and thought I would try this. By selecting Exchange it preset server to “eas.outlook.com”
it took hours, but the error message popped up.
Still not fixed. So, I am going to try this. I edited server name to “Outlook.com”
Odd... I got this behavior at about the same time too and didn't change anything on my phone... If it's affecting multiple people it could be some change on a carrier's side or the mail provider's side that caused the issue (my error was for pop3.live.com and I'm using AT&T)
Here is the real story. I have direct tv(att) and changed my password in the middle of this bitmap crap. What occurred is ATT/Google Yahoo got together and changed the coding for login. If you’re ATT Email or accounts when through outlook they were prevented. You have to use a Yahoo/Google or outlook new app to get your emails. The older system that came with IPad phone or an android device will reject the login. And that capitalism for you. Now you know why they tried to take GOOGLE to court for monopolies. Now will APPLE retaliate?
This has just been happening to me in the last couple of days due to iOS upgrade. I’ve done what people have stated to do but once I re-install the account the mail app was not picking it up and could not be identified.
I ended up download the outlook app as the original one on apple phones was not working! I couldn’t even send emails which was pretty frustrating! Plus it wouldn’t fetch emails all the time only when the phone was on charge. Tried to change those settings also but wouldn’t allow me to! Pretty annoyed but now with the outlook app I can do it all normally again
It appears you don't know the difference between IMAP and POP. It does matter how you get your mail, if you're checking on other devices too. Switching from IMAP to POP can cause problems with other devices. You should set it up again as IMAP like before.
Lucysmom1013 wrote:
I’m having the same issue on my iPhone 7plus. Just updated to SW ver 14.1 never happened prior to software update. I have tried changing the server settings it may stop the error for a day or so but it will come back again citing the new server setting as the issue. Mail doesn’t seem to be a problem at all. I will open Safari and the error will come up multiple times. Highly doubt it’s a Microsoft issue. It’s extremely annoying.
The reason it pops up when you're in other applications is because the phone is trying to check mail in the background.
It is happening with my iPhone11, so upgrading is unlikely to solve the issue. It’s an iOS issue that Apple can not seem to fix, or doesn’t place any priority on it because it is not affecting a high enough percentage of users. Apple Care has thus far failed in their tech support efforts. The problem typically happens to me when Cellular is in use. I don’t think it has reared its head for me when I’m on a wifi network, but not 100% sure. But it is maddening when you spend so much on an iPhone and Apple support can’t quickly remedy a problem that renders the phone almost useless when it happens. We need a definite answer Apple, are you there?
This problem continues to occur randomly when I am using Cellular. As documented by many others with the same issue, it renders the iPhone (11) almost useless, interrupting all flow of texting/emailing or basic use of internet. Apple Care thus far has failed to solve the problem and it is super disappointing that an expensive Apple product like this has an ongoing flaw that Apple barely acknowledges or shows any real interest in rectifying. All the various suggestions, from deleting/re-installing Mail (Operating System) have not been effective. In fact Apple just sent me a new replacement iPhone 11 for a different problem and this issue has reared its head again on this new phone. Very bummed about Apple because of it.
I’m sorry I didnt finish. The message pops up randomly. I can be reading the news, on social media - the error box just pops up randomly.
Just saw this, trying the 14.1 upgrade too. Have had this problem on iPhone and iPad but not MacOS.
I had the same issue. I think I was able to address successfully. I searched for outlook on my iPhone, then selected Notifications/Notification Grouping/off.
I am getting the same error once I unlock my iPhone 11 ProMax it happens 3-4 times in a row. I do not have an outlook account on my phone, I did a few years ago but removed it. I have looked for it in certificates also but, don’t see any relating to outlook
Also, after that started I had problems logging into other apps.. just couple. But their system would say that I didn’t have account there and when I put my info in it would say that my info already being used.. can’t be sure that had anything to do with the glitch but two separate situations with same results happend after this glitch l
Thanks for the solution for that annoying message about server identity. If I remove outlook from my iPhone 11 will it delete my hotmail email I’ve had for many years. I’m 80 and not a techie so forgive the ignorance please. Thank you.
iPad 'Cannot verify server identity' error
