iPad 'Cannot verify server identity' error

Ive been having the same issue. There r days where message is persistent then i wont see it for days. Like today its been reoccurring. I restart phone. Email functions just fine. So ur saying i should log out of email and delete email app?

When manually changed to Outlook.com, lost outbound email capability. Deleted and reinstalled Outlook as Microsoft Exchange email account and it populated server with “eas.Outlook.com”.

I have tried deleting and installing as Outlook.com email account, same issue.

Waiting for Apple and Microsoft to fix. For now have turned off Outlook notifications but that is not ideal, to me it’s like disabling warning light for your car.

This has just been happening to me in the last couple of days due to iOS upgrade. I’ve done what people have stated to do but once I re-install the account the mail app was not picking it up and could not be identified.

I ended up download the outlook app as the original one on apple phones was not working! I couldn’t even send emails which was pretty frustrating! Plus it wouldn’t fetch emails all the time only when the phone was on charge. Tried to change those settings also but wouldn’t allow me to! Pretty annoyed but now with the outlook app I can do it all normally again

When this happens to me, I know that my automatic date/time settings in settings is unchecked/unactivated. One of the games I play in my iphone gives me one booster item once every 24 hours. I figured out that if I went into settings/general/date & time, unchecked "set automatically" and then moved the day of the month back one day repeatedly, I could then go back to my game and it would have reset that daily feature so I could get another bonus booster piece without having to wait 24 hours. And I could keep going back to that date/time setting over and over again and stockpile a new booster pieces endlessly. But at some point while turning back the date, I would start getting the "identity of "imap . . . " message. This was easily fixed by simply going back into the same settings and re-activating the "set [date/time] automatically" command. If I wished, I could then uncheck it again and resume gathering game booster pieces until it started showing up again. Works every time.

I am having the same issue - but I don't use Outlook (only Gmail and Google calendar), and I have never reset the date on my iPhone (it's on "set automatically"). I don't know if it matters, but I don't have access to a Wifi network during the day (my work network is quite locked down, and requires a 64-digit password!), so I mostly use LTE. I can't force the message to appear - it seems like it shows up randomly.

Has this been caused from one of the recent updates to iOS? I've only had the issue for the last month or so . . .

I had the problem on my iPhone (starting 12/5/2020, using a Dreamhost-based server) and fixed it. Swiping out and rebooting did not help me. What did the trick was deleting the mail account on the iPhone and the re-creating it. It was a bit of a pain, but I managed the whole process in under 30 minutes, and now e-mail is back and the annoying popups are gone.

This is happening on on my husband’s iPhone 8- it just started happening a couple days ago. His messages are for his Yahoo email AND today is gave him the same certificate message for the OFFER UP App.

A common "cheat" when you play games like Candy Crush (a screen pops up saying you have to wait some time before you can play again) is to go into settings and move the date one day forward. A similar cheat is to move the date one day forward (or backward) over and over again to receive endless "bonus boosts" which are supposed to be awarded one-per-day. When I do that, I often get the "cannot verify server" message. The solution is always to simply go back into settings and reset the date-time to "automatic". Of course, I can then go back to using the cheats over and over until it pops up again.

I have noticed that this pop up happens much more frequently when I am on my home wifi. If I turn off my wifi, forcing my iphone 12 Pro to the Verizon network, the errors stop. Last night I manually updated the firmware on my Orbi router and both Orbi satellites (the auto update returned that there was no updated available). I have not had the problem since. Fingers crossed.

How do I turn it off.?

sadly, ever since the 14 ridiculous update one of my devices (my main phone) shows ... it can’t identify... email addresses, websites, everything.

I know it’s about authentication but can’t find anywhere to resolve it.

it does it several hours a day. When it’s doing it, it’s every second or 2, rotating round and round. And stops all other action.

I can’t even figure out a pattern. I have tried apple support- no longer taking calls and could only chat with people that had zero idea how to fix it.

I’m sure it’s this phone because my other phone & devices don’t do it.

if anyone can help I would be greatfull.

It appears you don't know the difference between IMAP and POP. It does matter how you get your mail, if you're checking on other devices too. Switching from IMAP to POP can cause problems with other devices. You should set it up again as IMAP like before.

Lucysmom1013 wrote:

I’m having the same issue on my iPhone 7plus. Just updated to SW ver 14.1 never happened prior to software update. I have tried changing the server settings it may stop the error for a day or so but it will come back again citing the new server setting as the issue. Mail doesn’t seem to be a problem at all. I will open Safari and the error will come up multiple times. Highly doubt it’s a Microsoft issue. It’s extremely annoying.

The reason it pops up when you're in other applications is because the phone is trying to check mail in the background.

This is what happens when people who don't understand POP tell you to delete your account.

gpardee wrote:

Don’t use the suggestion. I did, and now I’ve lost all other folders, only have inbox, and can’t go back.

Mine does the same thing! So annoying. I just read a few other posts and somebody said to turn off the notifications for your mail. So if you go into settings, Notifications and whatever Mail you have to turn the notifications off. I just did that so we shall see if it helps. I'm upgrading to a new phone today so I'm curious if the freezing of the keyboard happens on the new phone.

I have been getting the same thing. Usually when I'm driving so I thought maybe the Wi-Fi was picking up area as in because it wasn't connecting I was getting the message so I would turn off my Wi-Fi close everything I was using and then open my map back up if I was driving. Completely annoying. But it was actually just doing it even in my house a few minutes ago. So I found this message board. Somebody said to turn off your notifications of your mail through your settings in your phone so I did that and I will see what happens. Hopefully that will be the fix.