iPad 'Cannot verify server identity' error

Thank you for the solution to that annoying server identity problem. If I remove outlook will it delete my hotmail account I’ve had for many years? I’m 80 years old and not a techie so pls forgive my question. Thank you.

This started after the latest update. It’s crazy-making. No reason, specific or apparent trigger or trend and haven’t found a solution to resolve it. It’s occurring on my ancient yet valuable hotmail account.

help please.

I have the same experience it started with the keyboard slow to respond. Now I get Cannot Verify Server Identity (in bold lettering) then under that is "The identity of 'imap-mail.outlook.com" cannot be verified." This pops up randomly and I have to press "cancel" but it pops up again. How can this problem be resolved?

For all of you who think it is fixed by deleted and re-adding your outlook.com account, I don't think that is a solution. It might resolve the pop-up notice temporarily but the S/MIME aren't available. I don't want a pop, I want imap. There is clearly some problem between Apple and the Microsoft security certificate but I don't know how to fix that. But if you look under Advanced settings you will see that it looks different than it did before you deleted it and reinstalled it.

I have the same problem getting the same message just started today on November 1 I was just wondering if this is a bug or something I have an iPhone 6 plus and I have not even done the new update 14 as of yet. Thanks for the info on how to fix it I really appreciate it

Hi. I am getting this exact error message. I had outlook in native email app and outlook app. I have since deleted both email accounts and deleted outlook app and I still get this error. This is so annoying. I cannot find anywhere to delete the certificate or anything on my phone related to outlook.

I’m having the same issue on my iPhone 7plus. Just updated to SW ver 14.1 never happened prior to software update. I have tried changing the server settings it may stop the error for a day or so but it will come back again citing the new server setting as the issue. Mail doesn’t seem to be a problem at all. I will open Safari and the error will come up multiple times. Highly doubt it’s a Microsoft issue. It’s extremely annoying.

This is happening to me and my boyfriend as well. Super annoying. Seems like a glitch in an uodate. Hopefully Apple or someone figures this out soon to fix this issue apparently happening to many different people

I tried that, along with several other things, and it still won't stop.

Some have suggested turning off the SSL option in the problem email, but I've noticed that said problem email (an Outlook account) doesn't have that option while amy other do. This is ridiculous.

Unfortunately, the answer is to get rid of Hotmail. This mail randomly blocks important mail, mail with attachments, mail from new people, mail you need.

if you turn down the filters then you’ll get unlimited spam

I’m having all the same problems, but am not particularly tech savvy. Before I delete my email, is there anything I need to know besides my username and password? Am kinda worried I will cause a mess and loose my email. Also, am having problem on both my iPad Pro and my very old iPhone 6. Do I need to do the same process on both devices?

Would greatly appreciate help. These error messages are very annoying!

I tried what Smash78 said to do and it didn't work for me. I had already tried everything I can find to fix this (date/time; reboot; etc.) 1) so figured I would try this, too. But when you re-add the Outlook.com account, you aren't allowed to add the SSL, which isn't good (it is greyed out still S/MIME and says "No valid certificates found." Same under encryption.). And then Mail won't download all my messages, saying that it keeps losing touch with the server. There is something wrong at Microsoft (no surprise there). I'm going to try to go to Microsoft page and report it there. Any other suggestions?

Unhelpful and wrong answer. Actually I checked the certificate and it is fine. This is an Apple bug, not a Microsoft problem. Seems that Apple is slowing turning into Microsoft. Extremely annoying bug.

I am having this problem as well on both my iPhone and iPad. I have tried restarting and that works for a while and then the error message comes back and prevents me from doing anything until I close it, but then it pops back up. I googled and found that Outlook is some sort of calendar and file organizing app from Microsoft, but I don't have it, nor have I installed it, so I have no idea what this is about

I’ve now tried everything without luck. I’ve rebooted my phone, I’ve deleted and readded my account, I’ve turned off all notifications. But I still get the dumb, annoying message. My ipad seems to be fine but my iPhone still has the issue. Like others, this started only after I downloaded the most recent iOS update. Hopefully we’ll find a solution soon as it’s driving me mad.