iPhone 12 not receiving group texts

It is important to not only post to this forum but also call Apple and ask them to escalate it to their technical service department. They still don't have it tagged as in issue. Make your voice heard. Call Apple....again and again ...if you need to.

Update, 30 minutes after my last post, it happened again. I was missing texts in an SMS group with 7 people and a different SMS group with 9 people. I called Apple and asked to escalate the issue to a senior advisor and engineering. The senior advisor named Shakita said she has heard of the problem, but please, if you can all call Apple to escalate this issue to senior advisors and engineering too, maybe they will find a solution faster because so many of us are upset about it. I submitted files to prove the issue keeps happening. Engineering will review the files and they scheduled a call-back with me this Saturday. We will see what solutions they come up with.

Been working with senior support quite a bit. (Thank you Tim for all the hard work and troubleshooting with me)

Apple is doing their best to work on it.

Still having missed texts.

While this problem is with multiple carriers verizon has something called the message + app so I was able to validate if I was missing texts in the iphone message app. Of course if someone sends me an iMessage it would go to the iphone message app and I kept having to switch between the apps. I felt if I turned off imessage completely and used only the version app I might miss texts as well because people are trying to send imessage. (Ultimately not sure on that part).

Things I tried that I proved with screenshots did not work and have sent/discussed with support:

upgraded to version 14.2(18B92)

Turned off wifi calling

Turned off mms off and on

reboot of phone

turn off imessage

Turned off wifi completely

turn icloud message backup off and on

turned group mms off and on

None of the above fixed my issue. Even turning off wifi-calling did not fix.

I have proven each one still had missing texts. I went from an iphone 10 with no issues on version 14.1 to iphone 12 pro on 14.1 Upgraded to 14.2 and still all these issues. Have tested all of the above on version 14.2 as well.

Exactly, as I stated it does not matter what carrier you have (I said... "problem is with multiple carriers"). I simply used the verizon message app to prove that the iphone apple message app had a bug. I agree with you 100% sirtwitch. I used the screenshots between the two apps to show that ios had the issue.

Anyone who still thinks this is a carrier issue, please don’t bother posting, you clearly haven’t read the OP closely much less all the other reports. There are now 1446 people, on multiple carriers, indicating on this one thread alone that the have the same problem. Many, like me, have multiple phones on their account (therefore SAME carrier) but see the issue on ONLY their new iPhone 12.

I haven’t read all 44 pages so I’ll ask, is anyone experiencing this on an older model after updating iOS to 14.1 or newer?

Has anyone solved this by updating to 14.2?

The new update 14.2.1 hasn't fixed the issue for me on an iPhone 12 mini. I don't receive text messages from my partner's Pixel android phone. When I take the sim out of the iPhone and put it in an android phone I receive the text messages almost instantly. As she's the person I communicate with the most it makes the phone essentially a brick for me.

I also have had no missed texts since I downloaded the 14.3 public beta,, did a hard reboot, and reset network settings. Been 5 days now so I am pretty optimistic that this is at last solved........

Hello, I am also having this problem and i have the iPhone 11 pro. It started happening after i downloaded IOS 14.2.1 so i think it's a bug with that update. My dad's friend also had this problem and he said if you turn your phone off for awhile (10+ minutes) it works (i'm doing right now so im not sure yet)

Apple apparently doesn’t read the messages on this forum, but if everyone posting here could please post a bug report at the following site, Apple will get the messages.

https://www.apple.com/feedback/iphone.html

Be sure to put your iOS version and phone model in the Subject area!

Receiving my group messages has improved on my IPhone 12 since I updated IOS. I don’t think I’m missing messages anymore. However, I have noticed that anytime I try to send a picture or gif in a group or one on one message with an android user it fails to send. Pretty frustrating.

I am having the same issues since upgrading software to 14.2 . (I'm using an iPhone X though)

This only seems to be happening with group texts in which there is an Android user involved. They get my texts but i don't get theirs. Tried all the troubleshooting ideas and still happening

I had the issue of not getting texts in group messages. I got my new phone on Christmas. I believe I fixed the issue by following the steps a person above recommended. I deleted my number from my Google Account. Since then I have been getting pretty consistent texts from my SMS or MMS groups. I am not completely sure I am getting all of them, but I am certainly seeing more than I did before. I have no idea why this would work, but it seems to have resolved the issue. Someone gave the respondent a hard time for the response, but honestly it seems to have worked.

I solved my problem by myself, that was tricky. I couldn't receive on my iphone 12 the text messages my wife sent me from her pixel, because my previous phone was a android phone with google chat enabled.

After I switched my phone for a iphone 12, google chat was still enabled for my phone number in the google/android ecosystem. The messages my wife sent me were sent as 'google chat messages', not mms/sms messages, and obviously an iphone is not part of the google chat system.

As soon as I de-registered my phone number from Google chat, the messages my wife sent me turned to classic sms/mms messages (not google chat message anymore) and ... bingo... I saw them pop on my screen.

So in my case it was a problem due to switching from google/android to apple ecosystem.

Some useful information here : https://www.androidcentral.com/heres-how--deregister-your-phone-number-google-from-rcs-chat

No i used messages+ to fix it then stopped using messages+ and it fixed the issue in the regular messages app. I’ll keep + as a backup just in case but i turned notifications off.

Nope - not rude at all... I'm iMessaging with tech support now... Download the Apple app and hit tech support... You can iMessage with a support agent.

Everyone in this forum... Please do this!