iPhone 12 not receiving group texts

Since upgrading from my iPhone X to IPhone 12 Pro I’ve noticed in a group text (SMS) that I’m randomly missing texts. My husband is in the group too so I can see I’m missing multiple texts at random. Anyone else having this issue?


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Posted on Oct 30, 2020 10:14 AM

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Posted on Nov 10, 2020 6:21 PM

I’ve been having issues ever since getting my new phone. I transferred the data from iPhone X to the 12 Pro. When you switch phones apparently the phone number did not settle and needs to be “reconnected”. T-Mobile support had me:


1. From the Home screen, tap Settings > Cellular (iPhone)

2. Tap Network Selection.

3. Slide the Automatic slider to the off position to start scanning for networks.

4. Select desired carrier (T-Mobile)


  1. Restart phone
  2. Settings > Messages > Turn on Send as SMS
  3. Click Sent & Receive
  4. Make sure the Number and Apple ID are listed and correct
  5. Remove the check on your phone number by tapping it. And select Remove.
  6. Now that it’s unchecked, tap to apply it again. This reconnects your phone.
  7. Done.
  8. So far so good
  9. Screenshot of Step 5
1,083 replies

Nov 1, 2020 3:17 AM in response to Cardey

I only started experiencing dropped texts once I moved to the 12 Pro, and it only happens in Group threads where at least 1 person is not on an iPhone. The behavior seems random: someone will send several text messages in a row and one of them will randomly never arrive.


I've logged out/back in to iCloud on all devices, disabled/reenabled iMessage & SMS, restarted, etc.... nothing has fixed it.

Nov 1, 2020 1:39 PM in response to Cardey

Same happening here to my wife and it seemed to start when she switched to the iPhone 12 pro about a week ago. She missed some messages from her family about her sister who is in the hospital. Also, we are on the same group chat and I am getting messages that she is not. Up until Friday, I was on an 11 pro, now we are both on 12 pro. We are on T-mobile ... it seems that mms from Verizon (non iPhones) are having issues. Not sure if we are missing others.

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iPhone 12 not receiving group texts

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