iPhone 12 not receiving group texts

Steve, well said - thanks.

I can send a text to an Android user group if I turn off MMS. What happens is that the message goes out as SMS texts and the replies I get are in individual text threads, not in the group thread. Group text require MMS for non Apple contacts

Agreed RP_C1. So far I continue to be lucky with WiFi calling turned off. But I have no faith that it will continue since others haven't replicated it. And texting is a service where intermittent reliability is completely unacceptable.

I had my phone replaced yesterday. That didn’t fix the issue!! Small group text (3 people) and several missed messages. Worst part, a few messages came through via the iOS message app that never showed in the Verizon message+ app and then vise versa. Then after, nothing in the group text via iOS messages and all seemed to show on the Verizon app.

Spoke with a manager about this and she said it’s not very widespread but most likely software related.

Still no fix. You know how we get this fixed?? News media! Not social media, regular news media. Need a local affiliate to pick up the story and Apple will work relentlessly to fix the issue with the bad press.

J$1...did you have Tmobile replace the phone or Apple?

I, like all of you, have had the same issue for both my wife and I (both upgrading from iPhone 8 to the 12 Pro). Initially thought it was a Tmobile thing, but this thread has enlightened me to it being across all carriers. Have tried all the same trouble shooting with resetting network settings, toggling MMS/group messages, etc. They seem to work as a (very) temporary fix.

For giggles, I have put the new SIM card in my old iPhone 8 today to see if the problem persists....SO FAR, it has NOT been a problem in the iPhone 8. Only been a few hours, but if it continues to not be a problem on the 8, I may return my 12 Pro until there is a fix :(

I didn’t have to toggle anything. It just worked once I had them send the QR code to my phone, which was a link that opened in Verizon’s Messages + app. A few steps to get started and the missing SMS’s started coming in.

This has been happening to me as well, but I’ve got an 11 Pro Max. It’s been happening since iOS 14 installed.

I will straight up not receive a text on my phone that I get on my MacBook or watch, my watch will ring while my phone sits there doing nothing, and the other way around. Same goes for FB messages, and notifications from other apps.

Also, totally at random, an iMessage will not say “delivered” for hours after sending it and then will randomly send. I haven’t read responses here yet, but definitely think it’s an iOS 14 bug (and a horrible one, worst I’ve ever experienced on any Apple product) and not an iPhone 12 thing.

Same here. iPhone X to 12Pro on ATT. Spoke to someone at AT&T's Office of the president earlier today. According to them (and they referenced this thread), this is a known issue, it's "Apple's fault", and AT& has notified Apple. Who knows if this is true.

Definitely not a carrier issue. My wife and I are on the same text chains w the same carrier. Since getting the 12 pro two days ago I sporadically don't get texts. This did not happen on the previous iphone 7. Seems to be a good old bug.

this doesn't solve all problems - but same problem here - my wife and my coworkers all on Android and I was receiving messages sporadically. I switched my wife's messaging app from the Google/Android Messages app to textra, and we've had no problems since. I can't insist that everyone I know switch messaging apps just for me, so this isn't really a solution.

I would also check to see if your iPhones are syncing Contacts with iCloud, I just checked and any new contacts that I have added in since upgrading to 12 Pro Max have not synced with iCloud. Did some research and this might be an issue to with the phones.

Yes, agree with this scenario. This is the only time I am seeing this problem. Also, only on my iPhone 12Pro (Tmobile). My wife on the same group text (Tmobile) but on an iPhone XR.

This appears to be strictly impacting iPhone 12 models regardless of carriers.

The same group texts that worked in iOS14 on my iPhone XS stopped working as soon as I upgraded to iPhone 12Pro.

Let's go Apple. Figure this out!!

The tech I spoke with said they didn’t know of the problem, I referenced this thread... She was super nice but I was surprised. The one contact that was the most recent issue with I deleted the message thread and that seemed to work for now but disappointing to have to do that. I wouldn’t have done it on others.

I upgraded two days ago to the iphone 12 and I am having this issue as well. (Verizon is my carrier). All texts are still coming through on my laptop, but not the phone. Not only do I not receive group texts, but one on one texts are buggy. My phone says they take about an hour to send with the blue bar at the top of the message, but people reply immediately. When I look on my laptop, I only receive 1/4 of the individual texts that are actually being sent to me.

I am thinking of downgrading to the 11, this is unacceptable. What a waste of money, Apple. It seems like an issue with the physical device, since people in the replies here have all sorts of different carriers. I'm skeptical that waiting for the ios upgrade will even help, as it seems like the issue is the phone itself.

Why/how would that help? Google accounts have 0 to do with iMessage, SMS/MMS messaging or messaging in general. I find it highly doubtful removing information from a Google account would help with something that is almost undoubtedly a carrier issue.

It wasn’t me the troll was rude to.

As an FYI, for my iMessage issues on my iPhone X, I followed someone’s suggestion to turn off iMessage, restart the phone, and then turn iMessage back on. Within a few minutes, the missing messages appeared. Doesn’t seem likely it will help with the mass iPhone 12 issues described here but figured it was worth a share.