iPhone 12 not receiving group texts

Since upgrading from my iPhone X to IPhone 12 Pro I’ve noticed in a group text (SMS) that I’m randomly missing texts. My husband is in the group too so I can see I’m missing multiple texts at random. Anyone else having this issue?


[Re-Titled by Moderator]

Posted on Oct 30, 2020 10:14 AM

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Posted on Nov 10, 2020 6:21 PM

I’ve been having issues ever since getting my new phone. I transferred the data from iPhone X to the 12 Pro. When you switch phones apparently the phone number did not settle and needs to be “reconnected”. T-Mobile support had me:


1. From the Home screen, tap Settings > Cellular (iPhone)

2. Tap Network Selection.

3. Slide the Automatic slider to the off position to start scanning for networks.

4. Select desired carrier (T-Mobile)


  1. Restart phone
  2. Settings > Messages > Turn on Send as SMS
  3. Click Sent & Receive
  4. Make sure the Number and Apple ID are listed and correct
  5. Remove the check on your phone number by tapping it. And select Remove.
  6. Now that it’s unchecked, tap to apply it again. This reconnects your phone.
  7. Done.
  8. So far so good
  9. Screenshot of Step 5
1,083 replies

Apr 15, 2021 10:38 AM in response to Cardey

Mine started last week. I got a text from a colleague in a group chat thanking everyone. I did not get the original text. I have done everything I can possibly think of and thought it must just be the original person but then today the husband text in a group chat thanking a different original texter. So it seems to be group chats. No imessage chats only the group with green (Android) text. I am with Xfinity so totally different carrier than others have mentioned.

May 2, 2021 5:23 AM in response to Commercialguy

My wife and I just got ours (12pro, 12mini, both Verizon) and we of course are having the same problem. She “likes her phone“ it doesn’t seem concerned about missing random text messages. I am beside myself that this is an issue that appears to be going on since October. I did my obligatory wasting my time with Verizon support than Apple support yesterday for an hour and 15 minutes, apples answer was to reset all settings on my phone.I haven’t done that yet. My real question to this group is: beyond sharing that I’m having the same problem on a msg board they’ve ignored for 7 months- what else can be done? Anything? Anybody in the media? :-)

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iPhone 12 not receiving group texts

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