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I'm getting warning pop-ups that various apps [HP Utility"] can damage my computer. I can't get my printer to print. A queue is showing 8 items waiting to print. I tried dragging the offending items to the trash, but the printer will still not print.
MacBook Pro 15″, macOS 10.15
Open >System Preferences>Software Update (Command R will reload and do a fresh check)
Update: HP Printer Software 5.1 should now be becoming available through Software Update to fix this issue.
(2220 UTC 23 October 2020)
If you still have an issue...
and listed as AirPrint printer, delete the existing printer in
> System Preferences> Printers & Scanners, and add it again, select AirPrint.
Connect an AirPrint printer to a Wi-Fi network - Apple Support.
https://support.apple.com/en-us/HT201900
about AirPrint
https://support.apple.com/en-us/HT201311
you can also try reset print system if necessary:
If you can't print from your Mac or iOS device - Apple Support
https://support.apple.com/en-us/HT203343
Open >System Preferences>Software Update (Command R will reload and do a fresh check)
Update: HP Printer Software 5.1 should now be becoming available through Software Update to fix this issue.
(2220 UTC 23 October 2020)
If you still have an issue...
and listed as AirPrint printer, delete the existing printer in
> System Preferences> Printers & Scanners, and add it again, select AirPrint.
Connect an AirPrint printer to a Wi-Fi network - Apple Support.
https://support.apple.com/en-us/HT201900
about AirPrint
https://support.apple.com/en-us/HT201311
you can also try reset print system if necessary:
If you can't print from your Mac or iOS device - Apple Support
https://support.apple.com/en-us/HT203343
Other possible fixes are as follows:s
Read this Mr. Macintosh tutorial regarding the problem and fix: HP Printer Driver Certificate Issue! “Driver will Damage your Computer”.
Failed to open a connection to the device (-21345)
You might not need those apps.
What exact model HP Envy device are you using? There are well over a hundred different models of them. I need the exact, complete model designation.
I'm getting a warning that "HP Utility" and FAXArchives.task" will damage my computer. I can't get my HP ENVY Photo printer to print.
