Glitch on screen time

I had set up screen time on my insta yesterday. When i click on Ask For More Time it tells us to enter my passcode but when i try to type it i cant access 3rd and 4th row of the passcode when in portrait mode. Please fix this glitch.

Posted on Oct 30, 2020 9:10 PM

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Screen time keeps turning off We have been using screen time successfully for several years to manage our kids devices. Recently, I upgraded to the iPhone 14 pro and now all their screen time settings keep resetting and turn off almost daily. Downtime, content restrictions and time limits - all off. 4 kids - two iPhones and two iPads. Each has a different screen time passcode that were all reset. Software has been updated on each device. Still keeps happening. Please advise!
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1 reply

CarlAVII

Community Specialist

Nov 3, 2020 6:56 PM in response to rameshwar288

Hi rameshwar288,

We appreciate you reaching out to us. We understand the importance of your screen working as expected, rest assured that we’ll do our best to assist you.

The article below can guide you on how to troubleshoot your device if the screen isn’t working on your iPhone or iPad.

If the screen isn’t working on your iPhone or iPad

If you need further assistance, we recommend that your reach out to us here: Get Support

Cheers!

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Glitch on screen time

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