Why does this screen time and app limits functionality not work? The ones I set are over-written, even tho I have block app turned on, half of the time they disappear and I have to restart the list. What is going on?
[Re-Titled by Moderator]
iPhone XS, iOS 16
Hello,
The only fix that worked for me was:
After these operations the time limit remained active. Of course, you might need Content & Privacy settings as well but this is the only thing that kept the App Limits in place.
Hope it works for you too!
Robert
Hello,
The only fix that worked for me was:
After these operations the time limit remained active. Of course, you might need Content & Privacy settings as well but this is the only thing that kept the App Limits in place.
Hope it works for you too!
Robert
Same issue on multiple devices. Seems the app limits all disappear if the one more minute feature is used. This has been happening since iOS 16, and has persisted through 16.2.
I’ve tried disabling it entirely and set it up again and again. Along with adding the app limits back. Each time they use the One More Minute option, boom the app limits are gone.
After months of reports and complaints Apple finally admitted that this is a serious bug affecting screen time. Support has informed me that there is an ongoing investigation by the engineers however currently there is not a timescale when it will be fixed. Supposedly the fix will be released alongside the next updates to iOS.
Since iOS 16.5 i don't have the problem anymore.
That's what i've done:
Since ive done these steps the app limits are working perfect.
Once iOS is updated to 16.5 on ALL devices involved (iPhone, Macbook..) all seems to go back to normal. App limits work and don't disappear. Thanks for taking care of this issue Apple Support.
Please perform a proper QA testing to avoid regressions before rolling out new Screen Time updates in the future.
This is what works for me (macOS Sonoma 14.4.1)
Just had a call from apple support informing me that this bug should now be fixed by iOS 16.5.1 update that came out yesterday. Fingers crossed 🤞
Interesting. I opened a service ticket with apple yesterday and talked to an Apple Support Agent. I was told the screen time settings are always stored in the Family Organizer Roles iCloud Account.
In my case, thats my wife. So I deactivated everything screen time with her account on her device for the kids and configured everything from scratch. Seems to work, but after a couple of minutes, settings are lost again.
So it seems like, if its true what the Apple Agent said, that there is a problem to store the settings permanentely in the family organizer screen time settings and therefore the config is not available on the kids devices.
Will try the one minute more option though. Thanks for the tip!
NozzaTwit wrote:
I have to add my backing to this as well: APPLE! Please get this sorted!!
App limits disappear after a day or so. And of course, our kids don’t come and tell us!
And Apple have locked their iOS down so much that we can’t even rely on a good 3rd party option.
Come on!!!
I read somewhere that one workaround that kids use is to delete apps, and then re-download them from the App Store. This has the side effect of getting rid of app limits.
To keep them from doing this, use Screen Time to lock down their phones further so that they can't delete apps, or install new ones, without your approval.
I had this problem and I think I’ve possibly found the cause.
i had an older iMac with outdated OS X that could not officially be upgraded but it was in daily use and active.
first I upgraded all iPhones in the family to latest iOS but the problem persisted.
but when I found the opencore legacy patcher and was able to upgrade my older iMac - now screen time seems more stable and the app limits have not disappeared in 3 days..
After updating all my devices to iOS 16.5, macOS 13.4 and iPadOS 16.5 the problem seems to be solved.
i feel this has been happening for years not months. I ended up removing my daughter from the apple family and set up app limits on her phone within screen time app with a password she doesn’t know. This is the only method i have tried that works with app limits and downtime.
App limits have been working for my two kids for over a month. I have determined that problems arise when the parent accesses screentime settings. Before clicking on the child’s screen time profile you must wait for the “updated” time stamp to update to current. Once you wait for the progress indicator to stop spinning and update to current, you can click on the child’s profile. Ironically it seems to me that the more the parent checks the limits the more often they go away. I swear that for my two kids the limits haven’t disappeared for over a month. I know because i get ask for more time requests and i very periodically check but wait for the progress indicator to stop spinning and the time stamp to update. Is this the way it should work? Of course not. But this is a workaround it seems to me to allow it to work while they try to fix it.
One thing I read somewhere is that if children delete apps, then download them again from the App Store, that bypasses the limits.
A way to block that is to disallow them from deleting apps or from downloading new ones.
We installed the latest IOS update in all devices and since then I have not had this problem again.
Screen Time App Limits keep disappearing
