Screen Time App Limits keep disappearing

Hello swissschokolade,

Thanks for posting in the Apple Support Communities. We're happy to look into this with you. We understand that you're having issues with Screen Time and app limits. Would you tell us what iOS version you're using? This is in Settings > General > About.

If this issue appeared after a recent update or changes to your device, have you tried deleting your current settings and setting them up again? If not, this is a good place to start working towards fixing this issue.

Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

If you continue to experience issues, contacting Apple Support for additional help may be your best option. You can reach them directly at Get Support.

Best regards.

As a workaround until Apple fixes the issue you can set downtime to 24 hours. This will force request for more time on apps not always allowed.

Yes I have noticed this too. I have to count to 10 once I have changed anything before I exit that screen

Same here. Approving any time extension request deletes the limits you’ve set up. Obvious bug for more than a year. Hey Apple, did you know you’re giving us more reasons to take your products from our kids?

What I discovered is that my daughter's app limits disappear when she asks for 1 more minute when her time is up on an app with a limit.

She is part of Family Sharing and I control her screen time. We are on the latest IOS version. I been following this thread for an answer then found another article about asking for 1 more minute and how that resets the app limits. I asked her to test it and this seems to be the case.

Extending downtime and having to approve every time she goes on an app is not a solution. Has anyone heard back from Apple support?

Complaining here will not help much although it is an Apple owned page. I

opened a ticket via chat and an American tech called me to discuss (of course no resolution). But if you do the same, it goes into their system. You should also leave feedback: Product Feedback - Apple

I am also having the same problem and been calling apple support for months. Now, even the downtime and content restriction on my son’s phone randomly disappear.

Sometimes the screen time rule that I just set up disappear 2 seconds after I set it up.

The only solution that they provide is to upgrade to newest IOS and factory reset the phone.

Same thing here and I’ve spent so much time on the phone with Apple and sent over screenshots and videos. This has been happening for months on multiple devices and multiple kids account. And it’s just not Apple lints but also inappropriate content for school aged kids.

The only way I solved this for right now is to have downtime on for 23 hrs and 59 mins. It’s the only way the kids don’t have unlimited app time and they have to send requests for time.

I hope Apple fixes this bug because it’s been going on for way too long!

Same issue here. It’s clearly related to the ”one more minute”-feature in my kid’s phone. Even if this feature is disabled (Block at the end of the limit), he can see this option going back and forth between apps. Then, doing that a couple of times, all the restrictions magically disappear. This has been the case for a looooong time. It's so ridiculous they haven’t fixed it and seem not even to care. It makes me wonder what other (security) issues are hidden inside these once-so-secure-and-superior devices.

So we updated my son’s phone to 17.1.2 recently and FINALLY the app limits seem to be sticking around. They would usually disappear within a day or so, but we are going on almost a week and they are still there. Fingers crossed …

I’ve confirmed that this issue is caused by kids pressing “one more minute”. i’ve tested enough to know it’s the exact cause. i’ve just told my kids not to press it and if i see app limits off, i know they did and get less time next time. i’m not a conspiracy theorist typically but there might be something about not wanting to restrict the largest phone user group (teens)

Installed 16.3 on all of our devices. I have two kids. I control the screen time on their iPads. If one kid clicks one more minute, the limits disappear for both kids. They love it.

Shouting here to Apple doesn’t help much. Please fill their feedback form so that we get attention Product Feedback - Apple

iOS 16.5 should resolve the problem! Iam already downloading. Curios if it works…

Try re-setting the screentime passcode and make sure its active:

then the block at limit returns: