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Screen Time App Limits keep disappearing

Why does this screen time and app limits functionality not work? The ones I set are over-written, even tho I have block app turned on, half of the time they disappear and I have to restart the list. What is going on?


[Re-Titled by Moderator]

iPhone XS, iOS 16

Posted on Nov 30, 2022 10:38 PM

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Question marked as Top-ranking reply

Posted on Jan 23, 2023 9:11 PM

100% same exact problem here! Apple, please fix this glitch! All my kids have to do is push the one more minute option, and boom, 8 hr a day on Instagram just like that. I have reset the app time limits like 20 times now and it is getting very tiresome.


This bug has made parental controls completely useless. Please fix so they work as they are supposed to!

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149 replies

Jan 27, 2023 6:13 AM in response to swissschokolade

So this known issue has been going on for almost two months. It would be nice if we could at least get a, "we're working on it" reply here. The reason I came to apple was for the convenience of how the family sharing/control was set up. I'm about to get another phone because mine simply isn't doing what it's designed and advertised to do. Very disappointing

Jan 31, 2023 5:35 AM in response to swissschokolade

This glitch has been annoying me for so long! Initially I thought it had to do with kids devices going into power saver mode and thus stopping background updates, but it's not linked to that. Completely unpredictable and I haven't been able to find what actually triggers the limit to disappear. Extremely frustrating and basically renders the feature completely useless...

Feb 2, 2023 1:47 PM in response to swissschokolade

I am having the same issue just upgraded my child from an iPhone 7 to an iPhone 14 with iOS 16.3. I am very disappointed to read this has been going on for months with no fix. Screen time is the whole reason why we stayed with Apple vs Android. Any idea if it will be fixed in the next release or another app we can use as a work around until it is fixed?

Feb 14, 2023 10:17 PM in response to swissschokolade

Truly unbelievable that there’s no fix to this yet! Beside this deactivation „feature“ - are you all experiencing a problem with the screen time notifications since iOS 16 as well? My kids‘ requests are nearly all pushed via iMessage and not as a screen time notification anymore, hence you cannot grant more time via the Apple Watch and the iMessage chats with your kids are spammed 😤

Feb 19, 2023 4:21 PM in response to swissschokolade

Same for me and it’s gotten worse over time. I’m running 16.3.1 and it continues to happen.

I contacted support and went through a host of steps, logging out, powering off, logging out of all kids devices, logging them back in. Resetting limits.

I was assigned a case number.

They wanted to connect me to their engineering team but it was super late at that point and I had to call it a night.

Feb 23, 2023 5:03 PM in response to swissschokolade

What I discovered is that my daughter's app limits disappear when she asks for 1 more minute when her time is up on an app with a limit.


She is part of Family Sharing and I control her screen time. We are on the latest IOS version. I been following this thread for an answer then found another article about asking for 1 more minute and how that resets the app limits. I asked her to test it and this seems to be the case.


Extending downtime and having to approve every time she goes on an app is not a solution. Has anyone heard back from Apple support?

Screen Time App Limits keep disappearing

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