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iphone Files 'app' not syncing with MacBook Pro

I'm running Mojave on macbook pro 2015. iphone 6s ios 13.6.1.

i've checked the icloud desktop & docs preference.

restarted both iphone & laptop.

none of the fixes i've found online seem to have any effect. is there someone out there who might help me figure out what's wrong and fix it?

thank you.

iPhone 6s, iOS 13

Posted on Oct 31, 2020 6:41 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2020 7:15 AM

Look for files on your Mac or PC

  1. On your Mac, choose Go > iCloud Drive from the menu bar, or click iCloud Drive in the sidebar of a Finder window.
  2. On iCloud.com, go to the iCloud Drive app.
  3. On your PC with iCloud for Windows, open File Explorer, then click iCloud Drive.


Use the Files app on your iPhone, iPad, or iPod touch - Apple ...

3 replies
Question marked as Top-ranking reply

Oct 31, 2020 7:15 AM in response to G Martin

Look for files on your Mac or PC

  1. On your Mac, choose Go > iCloud Drive from the menu bar, or click iCloud Drive in the sidebar of a Finder window.
  2. On iCloud.com, go to the iCloud Drive app.
  3. On your PC with iCloud for Windows, open File Explorer, then click iCloud Drive.


Use the Files app on your iPhone, iPad, or iPod touch - Apple ...

iphone Files 'app' not syncing with MacBook Pro

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