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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I started free trial for seven days and canceled this subscription BEFORE free trial ended (on the same day) and it charged me for 11.99 USD. And I started free trial for Apple One but it charged me for iCloud. What’s going on? And I can’t also get a refund.
iPhone 11, iOS 14
Hi there dariiaagron,
We understand you're experiencing an issue with wanting a refund for a subscription, and we'd like to share some resources that can help.
Get started here: See or cancel your subscriptions
The detail here may be helpful:
"If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends."
Check out how to request that refund with the steps here: Request a refund for apps or content that you bought from Apple
Cheers!
I can’t get support because I’m from Ukraine and Ukraine not listed for support
