iPhone 11 Pro - Camera stuck on 2x - Can't access .5 camera
So my iPhone doesn't allow me to use the .5 camera, starts on 2x camera and maybe gets to 1x. The .5, however, is available in slow mo.
Can anybody help me?
iPhone 11 Pro
Apple Intelligence is now available on iPhone, iPad, and Mac!
So my iPhone doesn't allow me to use the .5 camera, starts on 2x camera and maybe gets to 1x. The .5, however, is available in slow mo.
Can anybody help me?
iPhone 11 Pro
I have the same problem. My phone camera is stuck at 2x, when I toggle to 1x, it doesn’t switch back. And there is no 0.5 option itself. I have tried resetting, and I have also updated the software. All this happened after my camera “hung” for a while. After that it’s not the same.
I have the same problem. My phone camera is stuck at 2x, when I toggle to 1x, it doesn’t switch back. And there is no 0.5 option itself. I have tried resetting, and I have also updated the software. All this happened after my camera “hung” for a while. After that it’s not the same.
I was told I had a bug in my iCloud also I was told that when the new software update came out this is what messed up my camera and flashlight. So I had to restart my iPhone 11 without out using my previously backup and my camera and flashlight started working. You will be allowed to get your contacts, messages, and call log but your apps won’t come you have to download them any and resign in all the ones that requires you to sign in.
Hello SharibHBK,
We understand you are unable to access the 0.5x option when taking photos and we're happy to help. Are you currently attempting to use it while Night Mode is enabled? For your model, when using Night Mode you can only use 1x. More info can be found here: Take photos with your iPhone camera
Also, does restarting the device using the steps here: Restart your iPhone
Have a great day!
Hello SharibHBK,
Thanks for completing those steps and trying to resolve the issue on your own. Next, we want to make sure you are running the latest iOS software version of 14.1 on the device. Let's check for available updates and process them using the steps here: Update your iPhone, iPad, or iPod touch
Hope this helps. Have a great day!
Well, it isn't on night mode, already tried reset, hard reset, etc, but nothing works, im guessing there's a situation with the latest update, but I am not sure.
thanks for the advice.
Same here, my bf has iPhone 12 Pro with these exact symptoms.
iPhone 11 Pro - Camera stuck on 2x - Can't access .5 camera