I have a MacBook Pro (Catalina). I have about 50 M4V videos in my documents drive. Everything else (Jpgs, png, pdfs, psd, ai, etc) show up across all my device icloud except these files. Some M4V's are only a few megabytes and not large at all. They all have a cloud icon next to them. How do I get these on the cloud so I can see them on all my devices?
I did some testing. It must be some OLD code in the file. Because if I resaved them (same name, same format) they now show up. So the good news is you iCloud can save M4V files. At first I though it was a permissions thing. But that did not work. So the solution is to resave all of these files as a new version and that seems to do the trick. Doesn't make complete sense to me but it's my work around.
Hello Dave Girgenti,
Thanks for the additional information.
What happens if you drag those files into the app folders in iCloud Drive? If the issue remains after trying to drag those files to iCloud Drive, reach out for additional assistance here: Get Support
Work with folders and files in iCloud Drive
Specifically, use these steps:
"Add documents to folders"
Take care!
Hello Dave Girgenti,
Thanks for reaching out in Apple Support Communities. We understand that you're having trouble accessing M4V videos from your MacBook Pro, the videos are also showing an iCloud icon. We're happy to help. Do you have the latest version of macOS Catalina installed?
Check out the following support articles:
If an audio or video file doesn't play on Mac
Add your Desktop and Documents files to iCloud Drive
Cheers!
Yes, I have the latest version of macOS. The issue isn't about playing. It is about everything on my iCloud Drive shows up on my Desktop and Documents files EXCEPT for MV4 files. I use iCloud all day, everyday. I put up Adobe files, Microsoft files, jpgs, png, eps, etc. They all show up on icloud... MV4 only show up on the drive they are located on....but MV4 do not show up on the icloud. So I cannot back them up or transfer them to other computers.
M4V files do not upload in Icloud Drive
